Elizabeth Duarte

Starbucks, Barista

07.2022 - Current

Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Conducted regular quality control checks to uphold highest standards of food and beverage service.
Used POS system to accurately enter orders and process payments.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Summary