Elizabeth Durant
Franklin ,MA
Summary
To support the growth of an organization that provides challenges and encourages advancement. Utilize my proven ability to build relationships within a team and improve partner/employee experience within an organization.
Overview
17
17
years of professional experience
Work History
District Manager
STARBUCKS COFFEE COMPANY
01.2017 - Current
- Supervised 12 locations to enforce high-quality standards of operation.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Effectively collaborates and gains alignment on priorities and strategic growth opportunities across the portfolio
- Regularly engages in purposeful coaching conversations that generate insight and drive performance
- Leads with authenticity to create an inclusive environment where all store teams learn, grow and achieve goals
- Maintains a routine of business analysis to assess portfolio conditions and identify trends to guide activity and take action that improves results across the portfolio
- Builds an intentional calendar that addresses all key priorities at an appropriate cadence
District Sales Manager
Pacsun
05.2015 - 01.2017
- Direct all aspects of operations of 14 stores across MA, RI, NH, ME
- Generate the highest volume and profitability within the brand first year of joining
- Communicate clear expectations and hold the store teams accountable in upholding all brand, performance and behavioral standards.
- Recruit, hire, develop and retain top management talent for the district while filling all open positions in a timely manner.
- Ensure that all visual directives are executed seamlessly and within scheduled time frames and allotted payroll budgets.
- Control all aspects of the annual budget process which includes sales, controllable expenses, payroll and annual shrink results.
District Manager
RUUM American Kids Wear
01.2013 - 04.2015
- Supervised 8 locations to enforce high-quality standards of operation.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Modeled best practices for sales and customer service.
- Built positive and productive relationships with store and field leadership.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Facilitate visual merchandising with merchant team by developing company floor sets
- Interact with all levels of Corporate Office and Field Management, providing feedback and insight to support the growth and success of the brand.
- Averaging the highest conversion 23.18% YTD.
Area Manager
77Kids By American Eagle
03.2011 - 01.2013
Store Manager
American Eagle
07.2006 - 02.2011
Education
High School Diploma -
Franklin High School
Franklin, MA06.2002
Skills
- Drive for Results
- Operations Excellence
- Recruiting and Networking
- Training and Development
- Project Management
- Partner/ Employee Experience
Timeline
District Manager
STARBUCKS COFFEE COMPANY
01.2017 - Current
District Sales Manager
Pacsun
05.2015 - 01.2017
District Manager
RUUM American Kids Wear
01.2013 - 04.2015
Area Manager
77Kids By American Eagle
03.2011 - 01.2013
Store Manager
American Eagle
07.2006 - 02.2011
High School Diploma -
Franklin High School
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