Elizabeth Dyer

• Assisted new owners in relocating and setting up new store.
• Managed and motivated employees to be productive and use time wisely.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Offered hands-on assistance to customers ,managing approximately 20 calls and 15-20 walk in customers per day, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed point of sale opening and closing procedures.
• Interacted well with customers to build connections and nurture relationships.

Responsible for all aspects of running a retail shop, including assisting in hiring process, training new employees, meeting with sales reps, placing orders, receiving orders, pricing product, set up store displays,

register sales and provided amazing customer service.

• Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
• Completed routine store inventories.
• Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Offered hands-on assistance to customers, receiving 30+ phone calls as well as 25-40 walk in customers per day. Helping customers determine their needs and finding the right products to complete their projects.
• Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.