Proven track record in emergency response coordination, demonstrated at City Of Bloomington, where critical decision-making and active listening ensured seamless operations across multiple agencies. Skilled in Computer-Aided Dispatch and stress tolerance, consistently prioritizing public safety and efficiency. Achieved a significant reduction in response times by optimizing dispatch protocols. Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community. Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies. Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.