Elizabeth Eck
Wilsonville,OR
Summary
A dynamic sales and marketing professional with a proven track record, adept in strategic planning and digital marketing. Leveraged communications management and relationship building to enhance brand visibility and drive sales growth. Achieved significant improvements in customer service and sales to exceed marketing objectives.
Overview
14
14
years of professional experience
Work History
Marketing Coordinator
Oregon Care Link
08.2023 - Current
- Answered general marketing department inquiries by email, phone, and mail.
- Organized logistics for marketing strategy meetings.
- Used online and offline marketing to generate leads, increase visibility and drive sales growth.
- Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.
- Created engaging brochures and flyers to use for promotional materials and distribution.
- Continually maintained and improved company's reputation and positive image in markets served.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Improved website visibility through development and implementation of SEO strategies.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
Sole Proprietor
Elizabeth Eck Digital Marketing
08.2020 - 08.2023
- Consulted with customers to assess needs and propose optimal solutions.
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Travel Agent
Expedia Cruise Ship Centers
01.2017 - 03.2020
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
- Followed up with customers to increase customer service with travel plans.
Sales Associate
Super Sports Cards
05.2010 - 11.2016
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Digital Marketing Certificate
Texas A&M University - Kingsville
Kingsville, TX08.2020
Bachelor of Arts - Mass Communications
Idaho State University
Pocatello, ID05.2004
Skills
- Communications Management
- Strategic Planning
- Media Relations
- Campaign Development
- Customer Service
- Branding
- Sales Expertise
- Website Management
- Relationship Building
- Digital Marketing
Timeline
Marketing Coordinator
Oregon Care Link
08.2023 - Current
Sole Proprietor
Elizabeth Eck Digital Marketing
08.2020 - 08.2023
Travel Agent
Expedia Cruise Ship Centers
01.2017 - 03.2020
Sales Associate
Super Sports Cards
05.2010 - 11.2016
Digital Marketing Certificate
Texas A&M University - Kingsville
Bachelor of Arts - Mass Communications
Idaho State University
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