ELIZABETH EICHORST
Atlanta,Georgia
Summary
MHA Graduate with 25+ years of experience in outpatient hospital and physician services consulting. Extensive background in chargemaster and outpatient surgery reviews with thorough knowledge of CPT/HCPCS and ICD-10-CM/PCS coding, the Outpatient Prospective Payment System and Hierarchical Condition Categories.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Senior Consultant
3M HIS CONSULTING SERVICES
10.1998 - 02.2024
- Consult with hospitals and medical practices focusing on outpatient, hospital and professional services
- Capable of training health information and ancillary personnel on CPT/HCPCS coding and Medicare/Medicaid billing policies and regulations, as well as OPPS rules and regulations
- Experience in claims and edits management at a large teaching hospital in Massachusetts
- Served as Interim Chargemaster Manager at a regional medical center in Georgia
- Provided claims management and charge process management at a regional medical center in North Carolina
- Acted as Project Manager for a corporate coding validation review of more than 50 facilities.
- Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
- Streamlined processes to cut downtime and optimize employee productivity.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.
- Evaluated existing business processes, recommending improvements that led to increased operational efficiency.
- Leveraged extensive industry knowledge to provide valuable insights into emerging trends impacting client businesses.
- Identified key areas in need of improvement and implemented plans to rectify issues.
Senior Consultant
Healthcare Management Advisors, Inc.
06.1993 - 09.1998
- Experience as a laboratory and outpatient billing consultant specializing in analyzing physician office and outpatient hospital coding and billing practices with a particular emphasis on laboratory, radiology, and other ancillary service lines
- Provided training to health information management, business office, and ancillary services personnel on CPT/HCPCS coding and compliance, as well as Medicare, Medicaid and private insurance billing policies
- Served as Project Manager for APG implementation for the Nebraska Hospital Association.
Medical Technologist
Smithkline Beecham Clinical Laboratories
09.1986 - 08.1994
- Practiced esoteric testing such as cardiac isoenzymes, hemoglobin electrophoresis, hemoglobin A1C, and urine chemistries
- Operated and maintained the Hitachi 717 and Hitachi 911
- Responsible for writing procedures, providing justification for purchase of capital laboratory equipment, instrument set up and training, and new method validation
- Assisted in preparing the clinical chemistry department for CLIA and CAP surveys.
Medical Technologist
University Hospital
04.1985 - 09.1986
- Responsible for all testing performed in the hematology department, including complete blood counts, urinalysis, and coagulation studies.
Education
Master of Science in Healthcare Policy and Administration -
Mercer University
Atlanta, Georgia06.1994
Bachelor of Science in Medical Technology -
Medical College of Georgia
Augusta, Georgia06.1985
Skills
- Consulting
- Project Documentation
- Project Management
- Lean Six Sigma
- Project Implementation
- Issue Resolution
- Client rapport
- Electronic Medical Record
Affiliations
- American Academy of Professional Coders
- Association of Clinical Documentation Specialists
Certification
Certified Outpatient Coder - 1999 -2023 (retest date being scheduled in August)
Certified Clinical Documentation Specialist -Outpatient
Timeline
Senior Consultant
3M HIS CONSULTING SERVICES
10.1998 - 02.2024
Senior Consultant
Healthcare Management Advisors, Inc.
06.1993 - 09.1998
Medical Technologist
Smithkline Beecham Clinical Laboratories
09.1986 - 08.1994
Medical Technologist
University Hospital
04.1985 - 09.1986
Master of Science in Healthcare Policy and Administration -
Mercer University
Bachelor of Science in Medical Technology -
Medical College of Georgia
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