Elizabeth Eldreth
Merchandiser
Fredericksburg,VA
Summary
Versatile team member offering over 25 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
20
20
years of professional experience
Work History
Merchandiser
SAS
Alexandria, VA
09.2022 - Current
- Verified products appeared at correct locations in proper quantities.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Established strong vendor relationships to maintain and support business.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Arranged consistent shelves, bins, and racks at 6 locations by following established planograms.
Store Manager
Starbucks
Springfield, VA
02.2019 - 03.2023
- Annual performance reviews and coaching for better performance and growth
- Host and/or organize required training for store partners
- Manage all daily operations of the business including cash handling, budgeting, product orders, food safety adherence, and customer service
- Provided store management and scheduling
- Opened and closed the store at end of shift
- Handled customer inquiries and complaints
- Achieved sales goals
- Responsible for budget management
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Developed and implemented successful staff incentive programs to motivate employees.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Regularly supervised a crew of 35
- Developed a productive team environment
- Completed performance reviews
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
First Assistant Manager
Regal Cinemas
Springfield, VA
05.2010 - 02.2019
- Manage daily operations, process bills, order all supplies for theater and control daily staffing budget
- Assisted in achieving 5 consecutive months of 100% for the quality checker score
- Reduce and control expenses by effectively managing stock ordering procedures and maintain the quarterly budget
- Implemented an internal safety training and compliance program
- Mentored team members to enhance professional development and accountability in workplace.
- Created employee schedules to align coverage with forecasted demands.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
House Manager
National Amusements
Reston, VA
01.2004 - 01.2010
- Accounted for all internal inventories and controlled inventory costs
- Ensured theater compliance with OSHA regulations annually.
- Completed daily paperwork and computer entry of sales data as established by management.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Exhibited excellent people skills during interaction with employees and customers.
- Controlled store inventory and reviewed cash handling and operations reports.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Created employee schedules to align coverage with forecasted demands.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
Education
Bachelor of Science - Business Management
University of Phoenix
01.2010 - 1 2012
Skills
Microsoft ExcelOrganizational SkillsPowerpointProblem solvingTalent AcquisitionInventory and File ManagementP&L Reconciling/BudgetingHR and Operational ManagementPayroll input/onboardingSupervision/Training/Customer Service
Team leadership and coaching
Relationship building and management
Order management
Store displays
Merchandising
Team Building
Training and mentoring
Staff training and development
Stocking and replenishing
Brand alignment
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Quote
Good judgment comes from experience. Experience comes from bad judgment.
Jim Horning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Merchandiser
SAS
09.2022 - Current
Store Manager
Starbucks
02.2019 - 03.2023
First Assistant Manager
Regal Cinemas
05.2010 - 02.2019
Bachelor of Science - Business Management
University of Phoenix
01.2010 - 1 2012
House Manager
National Amusements
01.2004 - 01.2010