CRM
ELIZABETH ELISHA
Client Partnership Manager
Bay Area,CA
Summary
Customer-focused professional with successful 8-year career in the Destination Services sector, and 4 years in sales. Dynamic Destination Counselor that applies area expertise in a busy business environment. Organized and dependable worker, that is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Client Partnership Manager
The Right Move Group
San Francisco, United States
08.2021 - Current
- Liaison between clients and TRMG, while spearheading Business Development strategies.
- Joined business development meetings and supported market outreach plans to improve business development.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Destination Counselor
The Right Move Group
San Francisco, CA
09.2013 - 08.2022
- Managed transferees in Home Finding, Area Overview Tours, and Settling In.
- Oversaw hundreds of relocations, and educated clients on Bay Area schools, real estate, rental market, communities, commute, etc.
- Engaged clients in conversation to determine the best community in which to place them.
- Assessed clients' needs to provide appropriate Destination Services.
- Maintained high conversion rate from initiation to actual money making tours.
Payroll Sales Representative
Wells Fargo
Walnut Creek, United States
03.2009 - 09.2013
- Worked with payroll sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Developed and maintained strong working relationships with bankers within my assigned territory.
Education
Bachelor of Arts - Communications
Vanderbilt University
Nashville, TN 09.1981 - 05.1985
Skills
Partnership development
Business Development
Partner proposal development
Real estate and rental market knowledge
Coaching clients
Clientele relationship development
Affiliations
- Rotary International
Software
Timeline
Client Partnership Manager
The Right Move Group
08.2021 - Current
Destination Counselor
The Right Move Group
09.2013 - 08.2022
Payroll Sales Representative
Wells Fargo
03.2009 - 09.2013
Bachelor of Arts - Communications
Vanderbilt University
09.1981 - 05.1985