Elizabth English

Customer Service Cashier

Winn Dixie

Montgomery, AL

07.2023 - Current

Greeted customers and provided friendly customer service.
Operated cash registers to process payments for goods and services.
Balanced cash drawers at the end of each shift.
Adhered to social distancing protocols and wore mask or face shield.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Checked personal identifications during alcohol and tobacco sales.
Remained aware of surroundings and secured cash to minimize loss potential.
Processed returned merchandise by strictly following store return and exchange procedures.
Maintained current knowledge of store promotions to highlight sales to customers.
Scanned items and checked pricing on cash register for accuracy.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Answered customers' questions and provided information on store procedures or policies.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Assisted customers by providing information and resolving complaints.
Built and maintained productive relationships with employees.
Maintained work area and kept cash drawer organized.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Counted and balanced cashier drawers.
Welcomed customers, offering assistance to help find store items.
Processed customer payments quickly and returned exact change and receipts.
Greeted customers promptly and responded to questions.
Delivered tactful discussions and diplomacy when responding to escalating situations.
Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Recommended, selected, located and obtained products to meet customer needs.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Answered product questions with up-to-date knowledge of sales and store promotions.
Informed customers of in-store promotions or pricing specials.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Maintained cleanliness and presentation of stock room and production floor.
Built loyal clientele through friendly interactions and consistent appreciation.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Greeted customers and responded to informational requests.
Collected credit card and cash payments to complete transactions for customer orders.

Summary

Overview

Work History

Customer Service Cashier

Education

High School Diploma -

Skills

Accomplishments

References

Timeline

Customer Service Cashier

High School Diploma -

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