Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Enloe

Lafayette,La

Summary

Over 20 years of experience in real estate, specializing in data entry, marketing, finance, and operations management. Managed daily operations across multiple offices, contributing to budget planning and financial oversight. Proven track record in team leadership, process optimization, and conflict resolution, enhancing workflow efficiency and staff productivity. Successfully implemented policies that improved organizational procedures and fostered professional growth within teams.

Overview

25
25
years of professional experience

Work History

Office Manager

Grizzly Roofing LLC
04.2021 - 06.2022
  • Managed daily operations of commercial roofing company, overseeing all human resource functions.
  • Trained employees on company-specific software to enhance operational efficiency.
  • Tracked employee project time, certified payroll for personnel and subcontractors.
  • Prepared paperwork for roofing projects, including contracts, AIA documents, and pay applications.
  • Invoiced customers for ongoing and completed jobs while applying for roof warranties.
  • Resolved computer, phone system, software program, and office equipment issues.
  • Served as liaison to Chief Operating Officer to ensure alignment with business objectives.
  • Collaborated with production manager to schedule roofing technicians for projects and repairs.
  • Completed bi-weekly payroll for 15 employees and sub contractors

Property Manager

MPW Properties
03.2018 - 04.2021
  • Manage the day to day operations of multiple commercial properties.
  • Provide Maintenance Tech with priority work orders at weekly meetings.
  • Conduct Property Reviews and walk through of tenant spaces and common areas to determine future maintenance, repairs and remodels.
  • Create and maintain a preventative maintenance schedule for maintenance Crew.
  • Complete contract agreements for repairs and renovations.
  • Review bids generated by the accounting department.
  • Ensure contracts follow company practices, laws and regulations.
  • Review and approval new and renewal of contracts Of vendors
  • Approve parts purchases.
  • Oversee and maintain full awareness of tenant improvements and various construction activities occurring on properties lead by Project manager.
  • Hiring and firing of maintenance employees, maintain control of operating expenses and property budgets.
  • Lead budget draft and make recommendations to Director of Asset Management.
  • Review monthly and annual financial reports prepared by the accounting department.
  • Assist Asset Manager with Building Insurance renewals.
  • Collection of rent, respond to request/problems from tenants.
  • Maintain and develop a strong relationship with tenants and vendors.
  • Follow up with tenant to insure a satisfactory relation to any issues that arise.
  • Manage tenants move in and move outs in collaboration with leasing and accounting teams.
  • Draft memos to tenants as needed, approve maintenance employees times sheets, vacation time request and sick time
  • New leasing and tenant renewals
  • Collections of monthly rents
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
  • Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
  • Improved community engagement by organizing tenant appreciation events and feedback sessions.
  • Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.
  • Managed budget effectively, ensuring all property expenses were kept within allocated funds.
  • Streamlined rent collection processes, significantly reducing late payments.
  • Coordinated appointments to show marketed properties.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Responded to Common Area Maintenance (CAM) inquiries.

Operations Manager

Coldwell Banker Pelican Real Estate
06.1999 - 01.2018
  • Supervised daily operations across all company offices to ensure seamless functioning.
  • Opened and set up two new locations, training staff to uphold company standards.
  • Managed logistics for mergers and acquisitions, ensuring smooth transitions.
  • Enhanced financial oversight by suggesting budget adjustments and cost-cutting measures.
  • Executed data entry processes for new listings and updates efficiently.
  • Promoted to Marketing Director, overseeing all firm marketing and advertising activities.
  • Advanced to Operations Manager, leading strategic initiatives.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Assistant Branch Manager

Teche Federal Saving Bank
01.1997 - 06.1999
  • Promoted from teller and encoding clerk to Customer Service Representative overseeing account openings.
  • Assisted customers with account-related issues, ensuring prompt resolution.
  • Covered for branch manager during absences, conducting daily balances and audits of tellers.
  • Promoted to Assistant Manager at new branch, managing daily operations of tellers and customer service team.
  • Performed daily balancing of tellers and vault to maintain financial integrity.

Education

High School Diploma -

Cecilia High School
Cecilia, LA

Skills

  • Human resource management
  • Payroll administration
  • Leasing administration
  • Invoice processing
  • Client relationship management
  • Property management
  • Customer service
  • Organizational skills
  • Office administration
  • Billing
  • Administrative support
  • Payroll processing
  • Document management
  • Scheduling coordination
  • Employee supervision
  • Operations management
  • Staff hiring
  • Employee training
  • Documentation and control
  • Policy implementation
  • Financial reporting
  • Expense reporting
  • Facility management
  • Project management
  • Contract administration
  • Budgetary planning
  • Budget administration
  • Vendor engagement
  • Budget management

Timeline

Office Manager

Grizzly Roofing LLC
04.2021 - 06.2022

Property Manager

MPW Properties
03.2018 - 04.2021

Operations Manager

Coldwell Banker Pelican Real Estate
06.1999 - 01.2018

Assistant Branch Manager

Teche Federal Saving Bank
01.1997 - 06.1999

High School Diploma -

Cecilia High School

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