Ensured all patient records met compliance standards for quality control and facilitated processing
Facilitated individual and group counseling sessions, providing education aligned with clients’ treatment objectives
Clinically assessed patients to determine appropriate level of care, documenting findings comprehensively in patient charts
Handled complex cases requiring intensive services, providing case management and ongoing client care monitoring.
Coordinated referrals for addiction services based on individual client needs and preferences.
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Developed individual treatment goals based on history and diagnosis.
Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Provided counseling and support to clients with drug and alcohol abuse issues.
Mental Health Professional/Coordinator
Pilsen Wellness Center
01.2017 - 01.2021
Oversaw a diverse client caseload, supporting behavioral health needs with a focus on psychotropic medication monitoring and training
Aligned treatment plans with client goals and objectives, routinely assessing progress and adapting strategies as necessary
Provided crisis intervention and continuous support, maintaining participant stability and well-being within community settings
Recorded detailed assessments, treatment progress, and case notes using Electronic Medical Records (EMR) for compliance and continuity of care.
Office Manager
Pilsen Wellness Center-Cicero
01.2018 - 01.2020
Scanned and uploaded medical documentation into the CIS system for accurate record-keeping and accessibility
Translated medical documentation for non-English-speaking participants, facilitating clear communication and understanding
Performed intake processing, screening patient applications, verifying doctor and hospital referrals, and confirming insurance coverage for new participants
Registered patients in the Mental Health Department, creating and managing case files in CIS systems.