Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Elizabeth Faweya

Austin,TX

Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings offering keen attention to detail. Self-motivated work ethic to perform effectively in independent or team environments.

Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Accomplished handling file and document management and inventory allocation. Proficient in maintaining stringent financial controls and timelines.

Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Resourceful and experienced offering expertise in customer service, travel coordination and file management. Dedicated team member with high attention to detail and strong organizational skills. Handles multiple projects simultaneously with high degree of accuracy.

Detail-oriented Records Specialist adept at coordinating digital and physical records for purposes. Highly organized and hardworking with clear focus on maintaining efficient and accurate operations. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Xiid Heights Inc
Austin, TX
05.2017 - 01.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Created detailed expense reports and requests for capital expenditures.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.

Customer Service Representative

Infinity Consortium Inc
Bronx, NY
03.2011 - 05.2015
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Recommended products to customers, thoroughly explaining details.
  • Provided primary customer support to internal and external customers.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Maintained up-to-date knowledge of product and service changes.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Promoted available products and services to customers during service, account management and order calls.
  • Promptly responded to inquiries and requests from prospective customers.

Audit Intern

Aloba Awomolo And Co
Oyo, Ibadan
11.2005 - 05.2006
  • Developed understanding of company audit methodology, approach and tools while working under supervision of licensed auditors.
  • Assisted in office administration and client communication to help manage auditors' workload.
  • Proofread audit and tax reports and year-end financial statements to verify accuracy.
  • Prepared, analyzed and verified annual reports and financial statements to assess financial condition and facilitate financial planning.
  • Used Excel to create and manage budgets, balance sheets and other related financial statements.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Completed audit papers by thoroughly documenting audit tests and findings.

Education

High School Diploma -

Department of Education
New York
03.2011

Associate Degree - Industrial Relations

The University of Ibadan
Nigeria
10.2010

Skills

  • Strong Organizational Skills
  • Highly Efficient and Productive
  • Timeline Planning and Management
  • Database and Client Management Systems
  • Administrative and Clerical Support
  • Ease with Computers and Technology

Timeline

Administrative Assistant

Xiid Heights Inc
05.2017 - 01.2021

Customer Service Representative

Infinity Consortium Inc
03.2011 - 05.2015

Audit Intern

Aloba Awomolo And Co
11.2005 - 05.2006

High School Diploma -

Department of Education

Associate Degree - Industrial Relations

The University of Ibadan
Elizabeth Faweya