Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Fierros

Huntington Park,CA

Summary

Highly adaptable individual bringing several years of experience in customer service roles. Motivated professional with well-developed skills in task prioritization and team leadership. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Passenger Service Agent

Menzies Aviation
Los Angeles, CA
07.2022 - Current

Provide prompt and courteous check-in services, including the distribution of boarding passes, baggage tags, flight information, and directions to gate locations.
Connecting the jet bridge to the aircraft.

• Receiving arriving flights, assisting passengers with locating customs and baggage handling facilities. Setting up the boarding system, ensuring the timely departure of flights.

Inventory Analyst

Amazon
Culver City, CA
11.2020 - 11.2021

Tracked inventory, conducted cycle counts and audits, and resolved issues to maintain accurate records.
Maintained high productivity by processing cash, credit, debit, and voucher program payments for customers.

Used an RF scanner to pick items from bins and complete orders.

Customer Service Cashier

Walmart
Long Beach, CA
10.2017 - 11.2021

Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Helped customers find specific products, answered questions, and offered product advice.

Operated the cash register, collected payments, and provided accurate change. Received, checked in, and stocked merchandise throughout the store, and helped.

Maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
Attach price labels to products, and update sales floor signs. Moved items to designated warehouse areas.

Fulfilled orders quickly to accomplish challenging daily objectives.

Picker Packer

Fashion Nova Distribution Center
Vernon, CA
02.2018 - 08.2019
  • Used an RF scanner to pick items from bins and complete orders.
    Used equipment, such as hand trucks, pallet jacks, and forklifts, safely and efficiently.
    Reviewed account and service histories to identify trends and issues.

Education

GED -

Huntington Park Adult School
Huntington Park, CA
06-2016

Skills

  • Customer support
  • MS Office proficiency
  • Inbound and outbound calling
  • Software troubleshooting
  • Bilingual in Spanish and English
  • Boarding gate procedures
  • Departures management
  • Strong organization
  • Problem resolution
  • High energy attitude

Timeline

Passenger Service Agent

Menzies Aviation
07.2022 - Current

Inventory Analyst

Amazon
11.2020 - 11.2021

Picker Packer

Fashion Nova Distribution Center
02.2018 - 08.2019

Customer Service Cashier

Walmart
10.2017 - 11.2021

GED -

Huntington Park Adult School
Elizabeth Fierros