Elizabeth Figueroa
Orange City,FL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Office Manager
Florida Slingshots Rental Of Volusia
06.2020 - Current
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated records and files to maintain document compliance.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Defined clear targets and objectives and communicated to other team members.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Office Manager
Omar's Creation And Designs LLC
06.2016 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Controlled finances to lower costs and keep business operating within budget.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Administrative Assistant
GROW WITHING YOU
01.2014 - 03.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
● Completing provider credentialing and recredentialing applications.
● Credentialing with private payers and government insurances, Medicare and Medicaid, Managed Medicaid.
● Ensuring timely renewal of licenses and certifications.
● Data entry and maintain provider information in databases and system.
● Monitor applications and follow up with payers as needed.
● Medicare/ Medicaid initial applications including setting up fingerprints appointment for the providers, Medicare revalidation's.● Creating new CAQH profiles and data entry of all education, work history, license and certifications for the providers.
● Ensuring all data, spelling of names, practice addresses are correct with all private payers.
● Responsible for maintaining confidentiality of provider information.
● Responsible for a staff of six credentialing specialist.
● Reporting and updating excel spreadsheet to communicate with offices of provider current effective dates or re-
credentialing due dates. - Performed research to collect and record industry data.
Education
High School Diploma -
La Guardia Community College
Long Island City, NY05.1992
Skills
- Proposal Writing
- Data Analysis and Modeling
- Business Administration
- Preparation of Pleadings
- Calculating Deductions
- Monthly Closings
- Database Administration
- Account and Ledger Reconciliations
- Customer Service Management
- Research and Analysis
- Cash Flow and Reconciliation
- Coaching and Training
- Technical Support
- Fluent in Spanish
Accomplishments
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Resolved product issue through consumer testing.
- Collaborated with team of 6 in the development of any project.
LANGUAGES
Spanish
Native or Bilingual
Timeline
Office Manager
Florida Slingshots Rental Of Volusia
06.2020 - Current
Office Manager
Omar's Creation And Designs LLC
06.2016 - Current
Administrative Assistant
GROW WITHING YOU
01.2014 - 03.2016
High School Diploma -
La Guardia Community College
Similar Profiles
Jena RobinsonJena Robinson
Office Specialist II at County of Volusia, FloridaOffice Specialist II at County of Volusia, Florida
Natalia MontoyaNatalia Montoya
Office Manager at University Of Central Florida – Volusia IncubatorOffice Manager at University Of Central Florida – Volusia Incubator
Douglas BonkoDouglas Bonko
Mechanic /Delivery Driver at ERG (formerly Florida Rental Equipment)Mechanic /Delivery Driver at ERG (formerly Florida Rental Equipment)
Gabriel LorenzoGabriel Lorenzo
Certified Surgical First Assistant at HCA Healthcare Inc.Certified Surgical First Assistant at HCA Healthcare Inc.
Jennifer SotoJennifer Soto
Paraprofessional at Volusia County SchoolsParaprofessional at Volusia County Schools