Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Provided exceptional customer service by promptly addressing guest inquiries and needs. Assisted in maintaining cleanliness and organization of dining area to enhance guest experience. Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment. Demonstrated menu knowledge to effectively recommend food and beverage pairings to guests.
Continued my career working for Chuy’s at a new location. Became a trainer for Chuy’s and became involved in deliveries and caterings. Caterings involved traveling to events and setting them up to serve large amounts of guests. Training requires an extensive knowledge of the menu and Chuy’s values, which was passed on to new servers. Deliveries were packaged up at the store and delivered in my personal vehicle. As a server I provided attentive, friendly service in a high volume environment while managing multiple tables and ensuring guest satisfaction.
Gained customer service experience and time management skills by seeking to satisfy patrons in a fast-paced environment. Learned a variety of menu and bar items and ways to promote them to the customers for ultimate satisfaction of all parties involved. Practiced teamwork by keeping the restaurant clean and organized. Participated in TABC guidelines and accurate cash and credit handling.
Maintained friendly interactions with guests under pressure and strived to meet the needs of the members in a timely manner. Kept up with side work and worked with the team to ensure the success of the club. Practiced TABC guidelines and employed reliable credit and cash handling.
Interacted and built relations with customers daily; ensuring their satisfaction with the food and drinks provided by the restaurant. Maintained TABC guidelines with accurate cash and credit handling. Remained calm under pressure in fast-paced bartending and serving situations. Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.