Elizabeth Fontenault
Orange Park,FL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
7
7
years of professional experience
Work History
Office Administrator
Sacyr
07.2022 - Current
- Assisted with invoicing, data input, hiring process, filing, and other office tasks.
Office Administration Assistant
Act Personnel
03.2019 - 07.2022
- Handled receptionist responsibilities, entered new patients information, scheduled/cancelled appointments, updated patients on upcoming appointments, filed documents, greeted patients, handled communications with customers.
Server
Cracker Barrel
07.2021 - 07.2022
- Greeted and served guests, assisted guests with needs, maintained work environment, performed cleaning details.
Reservationist
CAMIS Inc
05.2020 - 05.2022
- Reserved sites and processed transactions for customers at state parks, analyzed and assessed customer issues.
COVID-19 Screener
Frostburg State University
01.2021 - 04.2021
- Assisted with supervision of ACT employees, aided in registration process of incoming students/faculty.
HR Recruiter/Admin
Act Personnel Inc
01.2019 - 03.2021
- Provided input and retrieved information for job descriptions, evaluation statements, charts, graphs, reports, and correspondence
- Handled customer communication, scheduling appointments, data input, updating client information, organizing files, and assisting with processing payroll.
Resident Care Assistant
Frostburg Village Nursing Care Center
02.2019 - 03.2020
- Ensured residents' health, cleanliness, and readiness for daily tasks, prepared and served food.
Community Living Assistant
Friends Aware
08.2017 - 02.2019
- Administered medication, served food, assisted with hygienic procedures, assisted with residents' house cleanliness.
Dietary Aide
Allegany Nursing, Health and Rehabilitation Center
01.2017 - 10.2017
- Prepared and served food to residents at the nursing home.
Education
Bachelor’s of Science Degree - Liberal Studies/ Spanish
Frostburg State University
12.2018
Skills
- Time Management
- Office Administration
- Administrative Support
- Database entry
- Customer Engagement
- Verbal Communication
- Document Management
- Scheduling
- Leadership and supervision
- Inbound phone call handling
- Payroll Administration
- Expense Reporting
- Processing expenses
- Human Resources
- Software expertise
- Computer Skills
- Customer Service
- MS Office
- Teamwork and Collaboration
- Professional and Courteous
- Work Planning and Prioritization
- Interpersonal Relations
- Team Leadership
- Idea Development and Brainstorming
- Negotiation and Conflict Resolution
- Good Judgment
- Onboarding and Orientation
- Hiring and Training
Qualification Highlights
- Excellent customer service skills
- Excellent computer skills (Word, Excel, PowerPoint, and Social Media)
- Exemplary communication skills
- Outstanding team worker
- Semi-fluent in speaking, reading, and writing Spanish
- Diligent and hard worker
- Excellent at following directions
- Quick learner
- Easily able to adapt to a new environment
Volunteer Experience
- Jennifer Dunn Jones Early Childhood Center, Frostburg, MD, 08/2017, 12/2017, Teaching Spanish to Pre-K students.
- Camp Frame, Hedgesville, WV, 2015, 2017, Summer Camp Counselor, supervising and ensuring the safety of children.
- WMHS, Frostburg, MD, Spring 2017, Activities Assistant, providing manicures to elderly women in the Frostburg Nursing Home.
- West Side Elementary School, Cumberland, MD, 10/2016, Community Dinner, preparing, delivering, and serving a dinner course at a local elementary school.
References
- Katherine Pryce, Work Collegue/Supervisor, 305-951-5570, kpryce@sacyr.com
- Kseniya Donovan, Work colleague/Friend, kadonovan0@frostburg.edu, 301-268-1613
- Haley Fitzpatrick, Previous Work Supervisor/Work colleague, 301-268-3315
- Maria Mendivel, Work colleague/Friend, 240-920-8089
Languages
Spanish
Limited Working
Timeline
Office Administrator
Sacyr
07.2022 - Current
Server
Cracker Barrel
07.2021 - 07.2022
COVID-19 Screener
Frostburg State University
01.2021 - 04.2021
Reservationist
CAMIS Inc
05.2020 - 05.2022
Office Administration Assistant
Act Personnel
03.2019 - 07.2022
Resident Care Assistant
Frostburg Village Nursing Care Center
02.2019 - 03.2020
HR Recruiter/Admin
Act Personnel Inc
01.2019 - 03.2021
Community Living Assistant
Friends Aware
08.2017 - 02.2019
Dietary Aide
Allegany Nursing, Health and Rehabilitation Center
01.2017 - 10.2017
Bachelor’s of Science Degree - Liberal Studies/ Spanish
Frostburg State University
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