Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Ford

Business Management/ Logistics
Moore,SC

Summary

With a proven track record at the United States Army, I excel in logistics planning and team collaboration, enhancing operational efficiency and employee performance. Expert in procurement support and fostering positive work environments, I consistently deliver quality control and supply chain coordination, achieving significant improvements in inventory management and staff training.

Overview

15
15
years of professional experience

Work History

Server/Bartender

Wingnutz
Fountain Inn , SC
01.2025 - Current
  • Assisted in training new servers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Followed health safety guidelines when preparing and serving food products.
  • Prepared drinks according to standard recipes.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Delivered food orders promptly and courteously.
  • Provided excellent customer service to ensure satisfaction.
  • Served food and beverages to patrons and immediately remedied issues with orders.

Automated Logistical Specialist (92A)

United States Army
Wahiawa, HI
02.2018 - Current
  • Created reports on inventory levels, movement of items, and stock requirements.
  • Managed the shipping, receiving process for incoming, outgoing materials.
  • Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
  • Checked loaded materials compared to work orders for correctness.
  • Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
  • Reported employee time, job expenses and inspections results in work records.
  • Utilized various software programs to monitor material status information, develop projections, and generate reports regarding supply activity.
  • Identified discrepancies between actual inventory counts and computer records.
  • Resolved problems related to ordering, receiving, stocking, issuing, shipping or transporting supplies.
  • Assisted in loading and unloading shipments from trucks and other vehicles.
  • Developed a system to track all supplies using barcode scanners.
  • Provided training and guidance to new personnel on automated logistical processes.
  • Manipulated data into databases such as Microsoft Access or Excel spreadsheets.
  • Conducted regular physical inventories to ensure accuracy of records.

Server

Milano Pizzeria
Simpsonville, SC
11.2010 - 05.2024
  • Addressed complaints to kitchen staff and served replacement items.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Mental Health Technician

Carolina Center for Behavioral Health
Greer, SC
02.2015 - 02.2018
  • Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
  • Maintained detailed records of patient progress and treatment outcomes.
  • Tracked client movement on and off unit by documenting times and destinations.
  • Implemented stress-reduction techniques to promote patient relaxation and well-being.
  • Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
  • Tracked and replenished inventory of therapeutic supplies and materials.
  • Provided excellent service to patients through personable communication.
  • Supported patients in developing life skills and independence through targeted interventions.
  • Facilitated group therapy sessions, providing a supportive environment for patient interaction.
  • Led individual and group therapy supporting prescribed procedures.
  • Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
  • Conducted one-on-one sessions with patients to provide emotional support and crisis intervention.

Certified Nursing Assistant

Fountain Inn Post Acute
Fountain Inn, SC
02.2012 - 02.2015
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Conducted patient education on health maintenance and disease prevention.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Used mobility devices to transport patients.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Reported changes in patient condition to registered nurse or physician.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.

Education

Associate of Applied Science - Business Management

Columbia College
Missouri City, MO
12-2024

Skills

  • Procurement support
  • Vehicle dispatching
  • Supply chain coordination
  • Hazardous materials handling
  • Stock control
  • Warehouse operations
  • Shipping and receiving
  • Documentation review
  • Logistics planning
  • Load planning
  • Communication skills
  • Self motivation
  • Emergency response
  • Team collaboration
  • Safety standards
  • Written communication
  • Reliability
  • Quality control
  • Positive attitude
  • Multitasking capacity
  • Employee motivation
  • Task prioritization
  • Mentoring and training
  • Forklift operations

Timeline

Server/Bartender

Wingnutz
01.2025 - Current

Automated Logistical Specialist (92A)

United States Army
02.2018 - Current

Mental Health Technician

Carolina Center for Behavioral Health
02.2015 - 02.2018

Certified Nursing Assistant

Fountain Inn Post Acute
02.2012 - 02.2015

Server

Milano Pizzeria
11.2010 - 05.2024

Associate of Applied Science - Business Management

Columbia College
Elizabeth FordBusiness Management/ Logistics