Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Foster

Van Buren,AR

Summary

Dynamic Account Receivable Specialist with a proven track record at Ensemble Health Partners, enhancing collections efficiency and exceeding cash collection goals. Expert in Microsoft Excel and adept at fostering strong client relations, I thrive in fast-paced environments, driving process improvements and financial management with a keen eye for detail and a commitment to continuous learning.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Account Receivable Specialist

Ensemble Health Partners
03.2021 - Current
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts.
  • Trained new team members on company policies, software systems, and effective accounts receivable practices for seamless integration into the role.
  • Utilized Microsoft Excel, Meditech, EIQ, Commercebank, Availity, and Microsoft Word to manage invoices and payments.
  • Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
  • Exceeded departmental goals for cash collection through persistence, professionalism, and excellent interpersonal skills when dealing with clients or customers alike.
  • Optimized revenue recovery efforts by utilizing negotiation skills in resolving complex issues related to past due invoices or disputed charges.
  • Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
  • Monitored accounts to verify compliance with payment terms and schedules.
  • Supported revenue growth initiatives by providing detailed accounts receivable insights during strategic planning meetings.
  • Cultivated culture of continuous improvement, encouraging feedback on accounts receivable policies and procedures.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Account Receivable Specialist

Shared Services Center
11.2017 - 03.2021
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts.
  • Trained new team members on company policies, software systems, and effective accounts receivable practices for seamless integration into the role.
  • Utilized Microsoft Excel, Artiva, SSI, Availity, and Microsoft Word to manage invoices and payments.
  • Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
  • Exceeded departmental goals for cash collection through persistence, professionalism, and excellent interpersonal skills when dealing with clients or customers alike.
  • Optimized revenue recovery efforts by utilizing negotiation skills in resolving complex issues related to past due invoices or disputed charges.
  • Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
  • Monitored accounts to verify compliance with payment terms and schedules.
  • Supported revenue growth initiatives by providing detailed accounts receivable insights during strategic planning meetings.
  • Cultivated culture of continuous improvement, encouraging feedback on accounts receivable policies and procedures.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Cashier

Bath & Body Works
10.2019 - 01.2020
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Learned duties for various positions and provided backup at key times.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Stocked, tagged and displayed merchandise as required.
  • Set up new sales displays each week with fresh merchandise.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Processed refunds and exchanges in accordance with company policy.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Enhanced shopping experience, provided product information and location assistance.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.

Receptionist

South Pointe Family Practice
07.2011 - 02.2017
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Organized, maintained and updated information in computer databases.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
  • Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
  • Boosted team morale and efficiency, coordinating staff meetings and distributing relevant information.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Used computer systems Athena.

Education

Alma High School
Alma, AR

Office Sciences - Medical Terminology

Carl Albert State College
Poteau, OK
12.2010

Skills

  • Microsoft Excel
  • Accounts Receivable
  • Accurate payment posting
  • Aging reports analysis
  • Payment posting
  • Account Reconciliation
  • Data inputting
  • Month-end closing procedures
  • Credit and collections
  • Investigative research
  • Strong client relations skills
  • Customer service support
  • Financial Management
  • Process Improvements
  • Cash application
  • Financial records and reporting
  • Collections
  • Claims Processing
  • Accounts Receivable Software
  • Team Bonding
  • Research and due diligence
  • Relationship Building
  • Point of sale system
  • Accounts receivable expertise
  • Adjustment posting
  • Bill processing
  • Coding proficiency
  • Microsoft Office
  • Proactive and Self-Motivated
  • Accounts Payable
  • Artiva
  • EIQ
  • Athena
  • Meditech
  • Microsoft Word

Certification

CRCR

Timeline

Account Receivable Specialist

Ensemble Health Partners
03.2021 - Current

Cashier

Bath & Body Works
10.2019 - 01.2020

Account Receivable Specialist

Shared Services Center
11.2017 - 03.2021

Receptionist

South Pointe Family Practice
07.2011 - 02.2017

Alma High School

Office Sciences - Medical Terminology

Carl Albert State College

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Elizabeth Foster