Elizabeth Fowle

Food Service Cashier and Cook

Joe's Pizza (Joe Gillilan)

Columbus

09.2020 - 09.2024

Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Followed established health and safety guidelines while handling food items.
Conducted routine maintenance on equipment such as cleaning cash drawers and counters.
Verified customer orders for accuracy and completeness.
Greeted customers and provided prompt, friendly service.
Assisted in stocking shelves with merchandise from storage areas.
Answered phone calls to assist customers with questions and orders.
Answered customers' questions and provided information on store procedures or policies.
Resolved customer complaints in a timely manner.
Maintained work area and kept cash drawer organized.
Organized promotional materials around the checkout area to increase sales opportunities.
Ensured that all customers received their correct orders before leaving the premises.
Frequently communicated with other team members to ensure smooth operations.
Welcomed customers, offering assistance to help find store items.
Offered customers carry-out service at completion of transaction.
Answered questions about store products, services, prices, returns.
Processed returned merchandise by strictly following store return and exchange procedures.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Maintained a clean work area at all times.
Adhered to company policies regarding the use of register systems and money security procedures.
Adhered to social distancing protocols and wore mask or face shield.
Worked effectively in team environments to make the workplace more productive.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with customer requests and answered questions to improve satisfaction.
Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Adhered to regulatory standards regarding safe and sanitary food prep.
Inspected kitchens for sanitary conditions before the start of each shift.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Set up work stations prior to opening to minimize prep time.
Prepared and served meals by reviewing recipes and combining and cooking ingredients.
Followed established procedures and requirements for safe food handling, storage and service.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Set up and performed initial prep work for soups, sauces and salads.
Carried pans and trays of food to and from work stations, stove and refrigerator.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
Cleaned kitchen equipment, surfaces, utensils and dishes.

Summary

Overview

Work History

Food Service Cashier and Cook

Education

High School Diploma -

Skills

Timeline

Food Service Cashier and Cook

High School Diploma -

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