Elizabeth Fox
Boyertown,PA
Summary
Highly motivated and committed medical assistant with a proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.
Overview
24
24
years of professional experience
Work History
Podiatry Medical Assistant/Clinical Coordinator
CHDC
07.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Certified Medical Assistant/Training Supervisor
CHDC
08.2018 - 07.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- I called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Completed EKGs and other tests based on patient presentation in the office.
- I orient and train new staff on proper procedures and policies.
- Updated employees with the latest policies, procedures, and compliance standards.
- Partnered with HR teams to align talent development initiatives with organizational goals, fostering a workforce equipped for success in a competitive market landscape.
- Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Created engaging training content that catered to diverse learning styles, improving overall knowledge acquisition among employees.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Assessed new employee skills and strengths to provide customized training.
- Developed and executed strategies to improve training program performance.
- Managed new employee orientation training process for more than 10 employees each year.
Medical Assistant
Bally Medical Associates
02.2009 - 08.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing, and scanning documents.
- Answered incoming calls, routed messages, and resolved patient inquiries within target timeframes.
- Verified insurance coverage is needed to prepare for upcoming patient appointments.
- I called patients to confirm scheduled appointments in advance.
- Scheduled patient appointments and placed reminder calls to deliver an exceptional customer experience.
Medical Assistant
Pottstown Surgical Associates
01.2006 - 06.2008
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- I called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out, and payments for billing.
- Assisted physicians in providing high-quality care, completing insurance forms, and handling referrals promptly.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Restock each medical room with an adequate supply of medications and supplies in preparation for patients.
- Performed various administrative tasks by filing, copying, and faxing documents.
- Assisted physicians with minor surgeries, including preparing the operating room and sterilizing instruments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared lab specimens for diagnostic evaluation.
Medical Assistant
Brookside Family Medicine
10.2000 - 07.2003
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Streamlined administrative tasks for increased office productivity, including patient scheduling and recordkeeping.
- Maintained a clean and organized work environment to uphold infection control standards and promote patient comfort.
- Administered medications and vaccinations according to prescribed guidelines, maintaining safety standards at all times.
- Prepared examination rooms prior to appointments with appropriate supplies, ensuring smooth transitions between patient visits.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Education
No Degree - Medical Assistant
Antonelli Medical And Professional Institute
Pottstown, PA11.2000
No Degree - CPT In Medical
West Chester University of Pennsylvania
West Chester, PA09.2000
High School Diploma -
St Pius X High School
Pottstown, PA08.1997
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Data Entry
- Reliable team player
- CPR
- Specimens collection and processing
- Medical Procedures
- Laboratory Specimen Collection
- Insurance Verification
- Appointment Setting
- Sterilization techniques
Timeline
Podiatry Medical Assistant/Clinical Coordinator
CHDC
07.2023 - Current
Certified Medical Assistant/Training Supervisor
CHDC
08.2018 - 07.2023
Medical Assistant
Bally Medical Associates
02.2009 - 08.2018
Medical Assistant
Pottstown Surgical Associates
01.2006 - 06.2008
Medical Assistant
Brookside Family Medicine
10.2000 - 07.2003
No Degree - Medical Assistant
Antonelli Medical And Professional Institute
No Degree - CPT In Medical
West Chester University of Pennsylvania
High School Diploma -
St Pius X High School
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