Elizabeth Fraser
Mt. Juliet,TN
Summary
Results-driven professional with broad and diverse experience providing leadership and support across security and supply operations/programs for military organizations in the US and abroad. Successful leading or working as part of a team to safeguard assets and classified materials supporting embassies and consulates. Effective at leveraging key relationships and resources to maximize security, communications, and on-time performance. Possess proven skills overseeing in records, documentation, training, supply operations, customer service, and purchasing.
Overview
16
16
years of professional experience
Work History
Front Desk Supervisor
Tri-Brand Marriott - Northpoint Hospitality
Nashville, TN
05.2021 - 11.2022
- Trained new staff on correct procedures, compliance requirements and performance strategies.
- Oversaw front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy, 470 room facility.
- Coordinated with housekeeping, maintenance and security to meet all guest needs.
Front Desk Agent
Home2 Suites / Tru By Hilton - Kana
Nashville, TN
06.2020 - 05.2021
- Completed special projects and assignments per the GM in a busy, 255 room, downtown property.
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Used internal software to process reservations, check-ins and check-outs.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Supply and Logistics Chief
United States Marine Corps
Brooklyn, NY
12.2015 - 04.2019
- Planned, directed, supervised, and executed quarterly inventory of entire 6th Communication Battalion gear set worth over $72 million
- Performed daily management and operation of supply warehouse worth over $4.3 million in inventory while charged with directly managing, supervising, and training 45 Marines.
- Identified and corrected multiple, severe, inventory and reconciliation oversights from previous account holder resulting in corrective record adjustments totaling more than $10 million creating 100% accountability of gear.
Supply and Fiscal Chief
United States Marine Corps
Twentynine Palms, CA
10.2012 - 12.2015
- Served as Logistics Combat Element Supply Chief during Operation Inherent Resolve (Mar-Oct 2015) managing distribution, replenishment, and transfer of mission critical equipment for area of operations.
- Served as Supply and Fiscal Officer for Combat Logistics Battalion-7 (Jan-Aug 2014). Accountable for reporting requirements, property records adjustments, supply warehouse functions, personal effects cases, property reconciliations, training and development of 20 Marines, resource management, purchasing, logistics, budget requirements, and inventory audits and control.
- Advised Officer-in-Charge on matters pertaining to budgeting and expenditures and managed fiscal budget of 500K to purchase fuel, parts, and travel services for Battalion.
- Selected as Corporal's Course Instructor for Marine Corps Air Ground Combat Center charged with leading, mentoring, and teaching new Corporals the basic knowledge and skills necessary to become successful small-unit leaders.
Marine Security Guard - Detachment Commander
United States Marine Corps
London, UK / Shanghai, China / Oslo, Norway
08.2009 - 10.2012
- Provided armed, internal, immediate security and support for the American Embassy Oslo, American Consulate Shanghai, and American Embassy London, in case of emergency.
- Supervised, coordinated, and participated in over 100 response drills improving operational readiness within each detachment in preparation for various contingencies.
- Coordinated, planned, and tracked all ongoing annual, weapons, operations, and physical training for Marines within the detachment.
- Effectively managed quarterly budgets, payroll for detachment cooks, and work schedules for the detachment.
- Worked in liaison with the Department of State and the Federal Bureau of Investigation to provide nearly 70 hours of armed security services to the Secretary of State (Oslo, Brussels) and the Vice President of the United States (Beijing).
Supply and Training Clerk
United States Marine Corps
Camp Pendleton, CA
02.2008 - 08.2009
- Managed all supply and training functions for I Marine Expeditionary Force Headquarters Group operational functions, including ordering supplies, maintaining quarterly budgets, and submitting contracts for goods and services.
- Fostered operational efficiency and compliance with Marine Corps policies through effective coordination of training events.
- Served as Female Search Team Leader with 1st Battalion 4th Marines and Regimental Combat Team-1, providing overwatch and search and security operations throughout the city of Fallujah and various outlying cities increasing security oversight, awareness, and safety.
Supply and Fiscal Clerk
United States Marine Corps
Okinawa, Japan
03.2006 - 02.2008
- Served as Government Commercial Purchase Card holder responsible for making authorized purchases for Headquarters Battalion Third Marine Division.
- Successfully processed, tracked, and documented all unit supply purchases accounting for $3+ million with 100% accuracy to support the Global War on Terrorism, while ensuring compliance with regulatory requirements.
- Improved mission readiness and on-time delivery performance by establishing and maintaining key relationships with overseas vendors to provide timely ordering and shipping of supplies to Okinawa, Hawaii, and forward theaters.
- While serving as Vice President of Camp Courtney's Single Marine Program, coordinated and planned, from top to bottom, a successful 222 mile relay race around the perimeter of the island of Okinawa.
Education
Bachelor of Arts - Liberal Arts And General Studies
University of Arizona Global
San Diego, CA10.2022
Skills
- Team Management
- Supply/Business Administration
- Hospitality Management
- Asset/Personal Protection
- Warehouse Material Handling
- Attention to Detail
- Accounting Procedures
Additional Skills
-OnQ & Hilton Lobby
-FOSSE & MGS
-MS Office Suite
-Global Combat Support System-Marine Corps (GCSS-MC)
-TIPS trained
Timeline
Front Desk Supervisor
Tri-Brand Marriott - Northpoint Hospitality
05.2021 - 11.2022
Front Desk Agent
Home2 Suites / Tru By Hilton - Kana
06.2020 - 05.2021
Supply and Logistics Chief
United States Marine Corps
12.2015 - 04.2019
Supply and Fiscal Chief
United States Marine Corps
10.2012 - 12.2015
Marine Security Guard - Detachment Commander
United States Marine Corps
08.2009 - 10.2012
Supply and Training Clerk
United States Marine Corps
02.2008 - 08.2009
Supply and Fiscal Clerk
United States Marine Corps
03.2006 - 02.2008
Bachelor of Arts - Liberal Arts And General Studies
University of Arizona Global
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