Elizabeth Frens
Odessa
Summary
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
9
9
years of professional experience
2026
2026
years of post-secondary education
Work History
Customer Service Cashier
Medical Centre Hospital
Odessa
05.2022 - Current
- Processed patient payments and handled transactions efficiently.
- Assisted patients with inquiries and provided information about services.
- Maintained accurate cash drawer and performed daily reconciliations.
- Collaborated with medical staff to ensure smooth patient flow.
- Addressed customer complaints and resolved issues promptly.
- Trained new cashiers on procedures and customer service standards.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Collected credit card and cash payments to complete transactions for customer orders.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Balanced cash drawers at the end of each shift.
- Complied with all health and safety regulations while performing job duties.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Evening Shift Hot food Cook Manager
Medical Center Hospital
Odessa
05.2022 - Current
- Managed daily kitchen operations and staff scheduling at a medical facility.
- Prepared nutritious meals following dietary guidelines for patients and staff.
- Supervised food safety protocols to maintain compliance with health regulations.
Food Service Worker
Braśila food vendor
São Paulo Brazil
01.2017 - 12.2017
- Prepared and served diverse food items to customers efficiently.
- Managed food safety practices in compliance with health regulations.
- Operated kitchen equipment and maintained cleanliness standards daily.
Education
Chase Academic Foundation
Georgetown, IDSkills
- Nutritional meal preparation
- Cash handling
- Conflict resolution
- Team leadership
- Food safety compliance
- Customer service
- Time management
- Process optimization
- Staff training
- Drawer management
- Strong numeracy
- Retail merchandising
- Cash register operation
- Inventory management
- Payment collection
- Multitasking and organization
- Reliability and punctuality
- Cash management
- Merchandise restocking
- Customer satisfaction
- Customer focus
- POS system operation
- Attention to detail
- Positive and professional
- Data entry proficiency
- Phone etiquette
- Product recommendations
- Account management
- Point-of-sale system
- Adaptability and flexibility
- Drawer balancing
- Decision-making
- Bookkeeping software
- Bank deposits
Timeline
Customer Service Cashier
Medical Centre Hospital
05.2022 - Current
Evening Shift Hot food Cook Manager
Medical Center Hospital
05.2022 - Current
Food Service Worker
Braśila food vendor
01.2017 - 12.2017
Chase Academic Foundation