Summary
Overview
Work History
Skills
Personal Summary
Additional Information
Current Education Track
Timeline
Generic

Elizabeth Friend

Kingwood,WV

Summary

Adept at maintaining high-quality customer service and transaction efficiency as cashier and barista. Experienced in mentoring and training team members. Capable of managing multiple tasks effectively and offering excellent workplace focus.

Overview

4
4
years of professional experience

Work History

Cashier

Walmart
05.2020 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business and a positive environment.
  • Helped customers complete purchases and locate items.
  • Resolved customer complaints professionally, leading to improved customer relations.
  • Provided exceptional service, resulting in positive feedback from shoppers.

Barista

Starbucks
10.2022 - 05.2024
  • Maintained clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Supported positive team environment with effective communication and collaboration with coworkers.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Skills

  • Providing Quality Customer Service
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Written and verbal communication
  • Organizational abilities
  • Proficient in Excel, PowerPoint, & Word
  • Basic animal care
  • College-level laboratory procedures

Personal Summary

Self-motivated Fairmont State University student with excellent communication and interpersonal skills. Punctual, conscientious, and earnest with a proven track record as an employee at both Walmart and Starbucks. Passionate for all animals and seeking opportunity to work with veterinary staff in providing medical care to animals in a clinical setting. Experienced in caring for various pets through freelance pet-sitting jobs. 

Additional Information

  • Experience administering medications to pets
  • Several years caring for pets of neighbors, friends, and family
  • Experience with the following animals: cats, dogs, fish, exotic birds, and ferrets

Current Education Track

Fairmont State University, Fairmont, WV: Pursuing a Bachelor of Science with a concentration in Biology

Expected Graduation: 05/2025

  • Relevant Coursework: Human Anatomy and Physiology, Medical Terminology, Biological Principles I & II, Microbiology, General Zoology, Vertebrate Zoology
  • Pre-Health Professions Club Member at Fairmont State


Timeline

Barista

Starbucks
10.2022 - 05.2024

Cashier

Walmart
05.2020 - Current

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Elizabeth Friend