Elizabeth Friesen
Bakersfield,CA
Summary
Friendly, organized employee with significant experience in variety of industries. Committed to providing exceptional customer service and effective administrative support while embracing new challenges and skills.
Overview
10
10
years of professional experience
Work History
Special Education Aide
Rosedale Union School District
2021.12 - 2023.10
- Led small group instruction sessions tailored specifically to address diverse learning needs within the classroom population.
- Provided one-on-one support to students with physical, emotional, or behavioral challenges during classroom activities.
- Maintained a safe, clean, and orderly classroom environment conducive to learning by enforcing rules and expectations consistently.
- Managed crisis situations effectively while maintaining a calm demeanor that minimized distractions from the educational process.
Boutique Owner
Turquoise Rose Boutique
2017.04 - 2021.12
- Managed financial operations of the boutique, ensuring accurate bookkeeping and timely payment processing to maintain profitability.
- Established strong relationships with vendors to negotiate favorable terms on merchandise orders while maintaining quality standards.
- Developed rapport with customers through active listening and tailored assistance, fostering loyalty.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
- Organized and maintained filing system for physical and electronic documents.
Barista
Starbucks Coffee Company
2013.11 - 2014.05
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained regular and consistent attendance and punctuality.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Education
Medical Insurance Billing and Coding -
U.S. Career Institute
06.2024
GED -
Delta High School
Santa Maria, CA07.2003
Skills
- Microsoft Excel
- Microsoft Word
- Mail Preparation and Sorting
- Strong Customer Service Skills
- Strategic Decision-Making
- Driven and Determined
- Digital File Management (Provide Proof)
- Multi-Line Phone Systems
- Organization
- Friendly and Outgoing
Timeline
Special Education Aide
Rosedale Union School District
2021.12 - 2023.10
Boutique Owner
Turquoise Rose Boutique
2017.04 - 2021.12
Barista
Starbucks Coffee Company
2013.11 - 2014.05
Medical Insurance Billing and Coding -
U.S. Career Institute
GED -
Delta High School
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