Elizabeth Froelich
Orange Park,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Designer/Estomator
Italian Terrazzo & Tile
03.2024 - Current
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
Kitchen Designer/Sales
Florida Home and Kitchen
06.2022 - 09.2023
- Assisted clients successfully by choosing furnishings consistent with preferences and budget.
- Designed floor plans, elevations, and 3D perspective views and material boards for both in-house review and presentation to client.
- Used 3D software to allow customers to clearly visualize completed projects, creating "wow effect."
- Researched and explored use of materials, technologies and products to incorporate into designs.
- Used computer-aided drafting and related software to produce construction documents.
- Rendered design ideas in form of paste-ups or drawings.
- Built strong relationships with clients by providing exceptional service and frequent communication throughout the entire design process.
- Maintained relationships with installers and suppliers.
- Selected flooring, counters, cabinets and appliances based on client needs and budgets.
- Designed detailed kitchen layouts based on client needs, budgets and available supplies.
- Planned and presented project quotes for custom designs.
- Assisted clients in selecting materials, finishes, and appliances for cohesive kitchen design projects.
- Presented innovative solutions to complex design challenges, maximizing both aesthetics and functionality within limited spaces.
- Successfully managed multiple concurrent projects while maintaining a high level of organization and prioritization skills.
- Reviewed completed projects with clients to ensure their satisfaction and gather valuable feedback for continuous improvement.
- Implemented sustainable design principles whenever possible to create eco-friendly kitchens that minimize environmental impact.
- Attended industry events and trade shows to stay current on emerging trends, materials, and technologies in kitchen design.
Design Consultant
Interior Logic Group
06.2021 - 04.2022
- Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
- Collaborated closely with customers, adjusting plans to satisfy client needs and requirements.
- Provided information about available color palettes and helped select colors that reflected client personality and goals.
- Developed interior design concepts and prepared interior systems and finishes.
- Reviewed project costs, budgets and adherence to schedules.
- Designed floor plans, elevations, and 3D perspective views and material boards for both in-house review and presentation to client.
- Researched concepts and followed industry trends to provide knowledgeable insight to clients.
- Created professional presentations to creatively communicate design intent and direction.
- Produced content for material boards and specification binders for presentation and construction.
Design Consultant
Richmond American Homes
02.2016 - 04.2020
- Kept clients' budget in mind while preparing projects and consistently stayed under budget.
- Worked with client via email, phone and in-person to collect information to complete designs.
- Delivered designs to diverse clients on time and within budget.
- Reviewed, edited and applied style rules to design, complying with company guidelines.
- Used proven methods to craft and test design solutions that addressed real customer challenges.
- Exhibited storytelling and persuasive techniques to build trust and establish relationships with teams and partners.
Cabinet Sales Coordinator
Premier Windows and Cabinets
02.2013 - 02.2016
- Assisted sales team designing kitchens in 2020
- Processed and reviewed POs to ensure materials are ordered correctly and available for installation in a timely manner
- Keep lines or communication open between sales, installation and service departments to ensure deadlines are accurate and timely
- Takeoffs from blue prints
- Excellect knowledge of kitchen and bath cabinetry, materials, finished and detailing
Design Consultant - Standard Pacific Homes
Coverall Interiors
06.2011 - 11.2012
- Assisted buyers through selection process
- Maintained and maximized sales and accurately finalize all selections
- Researched and answered questions in a timely manner
- Processed and distributed all option selections to Construction, Corporate and Sales
- Set and managed client's expectations
- Continually seek opportunities to increase client satisfaction
Office Administrator and Designer
All-Pro Design
01.2010 - 10.2010
- Meet and greet clients
- Handle all incoming and outgoing calls
- Schedule appointments
- Handle all correspondence
- Met with clients in showroom and in home to discuss their needs and wants for their kitchen/bath design
- Designed kitchen/bath designs in 2020
Cabinet Facilitator
Direct Buy
08.2006 - 07.2009
- Responsible for facilitating member's designing and planning of their kitchen to design service
- Process orders accurately and in a timely manner
- Assisted members with product selection and inquiries with working knowledge of 5 cabinet lines
Studio Coordinator/Design Consultant
Lennar Homes
08.2004 - 07.2006
- Welcomed customers and asked open-ended questions to understand individual needs.
- Facilitated weekly studio consultations, sales and order appointments.
- Assisted home buyers during browsing hours with standard features and upgrades
- Expedited all options selections to Construction, Sales and Corporate in a timely manner
- Maintained showroom, met with vendors regarding drops, change outs and new products
- Assisted buyers through selection process
- Maintained and maximized selections and accurately finalized all selections
- Expedited paperwork to Construction, Sales and Corporate
- Set and manged client's expectations
- Continually seek opportunities to increase client's satisfaction
Education
Interior Design
Newark State College
Sysyem Management And Implementation
IBM
1978
Travel & Tourism
Union College
1978
Skills
- Showroom design
- Cabinet installation
- Blueprint interpretation
- 2020 Design software expert
- Color and material application
- Space planning
- ProKitchen Design software
- Teamwork skills
- Layout design
- Concept development
- Computer literate
- CAD drafting
Accomplishments
- President's Club 2019 - Richmond American Homes
- Consistently maintained high customer satisfaction ratings
Contact
Orange Park, FL 32073
Education and Training
other,Union, NJ,other,Union, NJ,other,New York City
Presidents Club 2019
2019 President's Club Award from Richmond American Homes for top marks in sales and customer satisfaction in Home Gallery
Timeline
Designer/Estomator
Italian Terrazzo & Tile
03.2024 - Current
Kitchen Designer/Sales
Florida Home and Kitchen
06.2022 - 09.2023
Design Consultant
Interior Logic Group
06.2021 - 04.2022
Design Consultant
Richmond American Homes
02.2016 - 04.2020
Cabinet Sales Coordinator
Premier Windows and Cabinets
02.2013 - 02.2016
Design Consultant - Standard Pacific Homes
Coverall Interiors
06.2011 - 11.2012
Office Administrator and Designer
All-Pro Design
01.2010 - 10.2010
Cabinet Facilitator
Direct Buy
08.2006 - 07.2009
Studio Coordinator/Design Consultant
Lennar Homes
08.2004 - 07.2006
Sysyem Management And Implementation
IBM
Travel & Tourism
Union College
Interior Design
Newark State College
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