Elizabeth Frohlich
Bismarck,ND
Summary
Versatile and results-driven professional with a strong background in program management, partnership development, and strategic planning. Skilled in communication, organization, and creating engaging materials to enhance participant experiences. Known for exceptional customer service, quick learning, and effective task delegation. Committed to driving successful program execution and delivering impactful results. Seeking to leverage transferable skills in a new field for meaningful outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Conservation Program Coordinator
Mercer County Soil Conservation District
06.2024 - Current
- Assisted in coordinating program logistics and schedules to ensure smooth operations between team members and partners in outside organizations.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Developed user-friendly materials for program participants, enhancing engagement and understanding.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
Color Landscape Intern
The BROADMOOR, Diamond Resort
05.2023 - 08.2023
- Assisted senior landscape designers to select appropriate plant species and color schemes, contributing to cohesive and visually appealing landscape designs.
- Collaborated with multilingual team members to maintain high standards of plant care and maintenance.
- Engaged in customer interactions, providing information on services and addressing inquiries effectively.
- Contributed to site assessments, identifying potential challenges and proposing solutions.
- Expanded plant knowledge by researching appropriate species for specific site conditions, climates, and design themes.
Fuel Station Attendant
Costco
04.2022 - 09.2022
- Contributed to a strong customer retention rate by fostering positive relationships through friendly conversation and attentive service.
- Adapted to changing priorities in a fast-paced environment during busy seasons and when faced with unexpected challenges.
- Completed daily shift reports accurately detailing sales transactions, inventory changes, equipment issues, or notable events that occurred on site.
- Handled emergency situations calmly and efficiently by following established protocols for spill containment or fire suppression procedures.
- Assisted with inventory management by tracking stock levels, ordering materials, and connecting with suppliers to enure adequate stock to meet customer demand.
Education
Bachelor of Science - Horticulture And Urban Agriculture
North Dakota State University
Fargo, ND05-2024
Skills
- Program management
- Office administration
- Project coordination
- Task delegation
- Proactive mindset
- Process improvements
Certification
- NDSU Master Gardener
- Midwest Cover Crop Council Cover Crop Advisor
- Conservation Planner Level 1
Timeline
Conservation Program Coordinator
Mercer County Soil Conservation District
06.2024 - Current
Color Landscape Intern
The BROADMOOR, Diamond Resort
05.2023 - 08.2023
Fuel Station Attendant
Costco
04.2022 - 09.2022
Bachelor of Science - Horticulture And Urban Agriculture
North Dakota State University
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