Elizabeth Gaballa
Tucson,AZ
Summary
Organized and dedicated Administrative Professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Experience in project management, bookkeeping, clerical tasks, & scheduling. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Ravenstein Gem Co.
Marana, AZ
02.2021 - 06.2024
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Maintained and processed invoices, deposits, and money logs.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Increased customer engagement through social media.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Developed targeted advertising campaigns, driving website traffic and generating leads.
Sales Associate
UPS Store
Tucson, AZ
01.2020 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed returns, exchanges and refunds in accordance with store policy.
Online Content Coordinator
Worlds Of Words- University Of Arizona
Tucson, AZ
01.2018 - 12.2019
- Fact-checked, formatted, edited and posted contributor content on wowlit.org.
- Increased website traffic to wowlit.org by consistently producing high-quality, SEO-optimized content.
- Enhanced overall content quality by providing thorough editing services for internal documents, marketing materials, and web copy.
- Wrote press releases and other materials utilizing SEO practices.
- Wrote short-form content on CMS platforms, including Tweetdeck and Instagram, to increase user engagement.
- Tackled and analyzed website and social media initiatives using Google Analytics and other metrics.
- Wrote a monthly e-newsletter.
- Assisted with collection maintenance and patron services.
- Conducted an audit of the adolescent book collection.
Extended Day Teacher
St. Mark's Early Childhood Center
Tucson, AZ
01.2016 - 12.2018
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Established and maintained rapport with other staff, students, and parents to facilitate communication and academic progress.
Real Estate Agent
Homesmart Advantage Group
Tucson, AZ
12.2014 - 01.2016
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
Education
Bachelor of Science - Education
University of Arizona
Tucson, AZ12.2019
High School Diploma -
Airline High School
Bossier City, LA05.2006
Skills
- Money Handling
- Customer Relations
- Accounting and bookkeeping
- Accounts Receivable
- Bank Statement Reconciliation
- Accounts Payable
- Payroll Processing
- Account Reconciliation
- Bookkeeping Software
- Data inputting
- Spreadsheet tracking
- Microsoft Office Software
- MAC Office Software
- Inventory Tracking
Timeline
Assistant Manager
Ravenstein Gem Co.
02.2021 - 06.2024
Sales Associate
UPS Store
01.2020 - 02.2021
Online Content Coordinator
Worlds Of Words- University Of Arizona
01.2018 - 12.2019
Extended Day Teacher
St. Mark's Early Childhood Center
01.2016 - 12.2018
Real Estate Agent
Homesmart Advantage Group
12.2014 - 01.2016
Bachelor of Science - Education
University of Arizona
High School Diploma -
Airline High School