Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Gaballa

Tucson,AZ

Summary

Organized and dedicated Administrative Professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Experience in project management, bookkeeping, clerical tasks, & scheduling. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Ravenstein Gem Co.
02.2021 - 06.2024
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Maintained and processed invoices, deposits, and money logs.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Increased customer engagement through social media.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Developed targeted advertising campaigns, driving website traffic and generating leads.

Sales Associate

UPS Store
01.2020 - 02.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Managed returns, exchanges and refunds in accordance with store policy.

Online Content Coordinator

Worlds Of Words- University Of Arizona
01.2018 - 12.2019
  • Fact-checked, formatted, edited and posted contributor content on wowlit.org.
  • Increased website traffic to wowlit.org by consistently producing high-quality, SEO-optimized content.
  • Enhanced overall content quality by providing thorough editing services for internal documents, marketing materials, and web copy.
  • Wrote press releases and other materials utilizing SEO practices.
  • Wrote short-form content on CMS platforms, including Tweetdeck and Instagram, to increase user engagement.
  • Tackled and analyzed website and social media initiatives using Google Analytics and other metrics.
  • Wrote a monthly e-newsletter.
  • Assisted with collection maintenance and patron services.
  • Conducted an audit of the adolescent book collection.


Extended Day Teacher

St. Mark's Early Childhood Center
01.2016 - 12.2018
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Established and maintained rapport with other staff, students, and parents to facilitate communication and academic progress.

Real Estate Agent

Homesmart Advantage Group
12.2014 - 01.2016
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.

Education

Bachelor of Science - Education

University of Arizona
Tucson, AZ
12.2019

High School Diploma -

Airline High School
Bossier City, LA
05.2006

Skills

  • Money Handling
  • Customer Relations
  • Accounting and bookkeeping
  • Accounts Receivable
  • Bank Statement Reconciliation
  • Accounts Payable
  • Payroll Processing
  • Account Reconciliation
  • Bookkeeping Software
  • Data inputting
  • Spreadsheet tracking
  • Microsoft Office Software
  • MAC Office Software
  • Inventory Tracking

Timeline

Assistant Manager

Ravenstein Gem Co.
02.2021 - 06.2024

Sales Associate

UPS Store
01.2020 - 02.2021

Online Content Coordinator

Worlds Of Words- University Of Arizona
01.2018 - 12.2019

Extended Day Teacher

St. Mark's Early Childhood Center
01.2016 - 12.2018

Real Estate Agent

Homesmart Advantage Group
12.2014 - 01.2016

Bachelor of Science - Education

University of Arizona

High School Diploma -

Airline High School

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Elizabeth Gaballa