Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Gailey

Comer,GA

Summary

Dynamic General Manager with a proven track record at Captain D's, excelling in operations management and team building. Enhanced sales and profitability through strategic initiatives while fostering a collaborative environment. Skilled in problem resolution and adept at cultivating strong relationships with clients and vendors, ensuring long-term success.

Diligent [Desired Position] with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

I also have experience in strapping loads, rolling straps, limited experience in driving forklift.(family owned a trucking company when i was a teenager)

Overview

19
19
years of professional experience

Work History

General Manager

Captain D's
07.2024 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Waitress

Waffle House
05.2024 - 07.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Manager

Maggie's Cafe
09.2018 - 05.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.

WAITRESS

Red Minnow
06.2013 - 03.2020
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Maintenance Technician (janitor)

Mollertech
03.2019 - 06.2019
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.

Order Picker

AutoZone Disturbution
01.2010 - 06.2010
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.

Stamper/michine Welder

Tenneco
01.2007 - 04.2007
  • Increased productivity through regular preventive maintenance of stamping equipment, ensuring optimal performance.
  • Managed inventory levels of raw materials and finished goods efficiently; ordering supplies when necessary.
  • Minimized downtime by quickly troubleshooting and resolving mechanical issues in stamping presses.
  • Proactively communicated any potential delays or issues with production schedules, allowing management to adjust as needed for maximum efficiency.
  • Improved production efficiency by consistently monitoring and adjusting stamping machines.
  • Adhered to strict quality control standards, resulting in minimal rework or scrap material generation.
  • Participated in cross-functional teams, collaborating with other departments like Engineering and Quality Control, enhancing overall project outcomes.

Education

GED -

Athens Technical College
Athens, GA
05-2016

High School Diploma -

MCHS
Danielsville, GA
06-2000

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player

Timeline

General Manager

Captain D's
07.2024 - Current

Waitress

Waffle House
05.2024 - 07.2024

Maintenance Technician (janitor)

Mollertech
03.2019 - 06.2019

Manager

Maggie's Cafe
09.2018 - 05.2024

WAITRESS

Red Minnow
06.2013 - 03.2020

Order Picker

AutoZone Disturbution
01.2010 - 06.2010

Stamper/michine Welder

Tenneco
01.2007 - 04.2007

GED -

Athens Technical College

High School Diploma -

MCHS

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