Worked with mentally challenged I have provided classroom activities. Kept a busy schedule with community volunteer sports events working and managing concession stand. I have chaired for our community group Apple Blossom which involves children activities . Worked with parents and children in public environment.
Overview
33
33
years of professional experience
Work History
Therapeutic Program Worker
Mt.Developmental Worker
04.1985 - 08.2018
Developed strong rapport with patients and their families through open communication channels to foster trust and collaboration in the therapeutic process.
Facilitated group therapy sessions focused on skill-building, problem-solving, and emotional regulation techniques for diverse clientele.
Participated in regular staff meetings discussing client progress updates adapting care plans accordingly.
Implemented appropriate behavioral management techniques when necessary to maintain a positive atmosphere conducive to learning new skills.
Supported clients in developing coping skills to help patients manage life challenges and difficulties.
Attended continued education sessions to maintain professional standards and stay up-to-date with new developments.
Concessions Worker
MtVernon Babe Ruth Concession Stand Manager
06.2003 - 11.2015
Consistently provided friendly service to promote better customer engagement.
Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Maintained clean, organized workspace according to operational standards.
Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
Worked with team to provide stellar service during busy periods and meet customer demands.
Monitored inventory and notified management of deficiencies or shortages.
Fostered a welcoming atmosphere through consistent professionalism, courtesy, and attentiveness towards all guests.
Ensured compliance with health and safety regulations through regular cleaning and sanitization tasks.
Contributed to event success by efficiently restocking supplies during peak hours or intermissions.
Demonstrated versatility by performing various roles within the concessions team as needed, such as cashier or food preparer.
Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
Responded to customer complaints to help resolve issues.
Demonstrated knowledge of food safety and sanitation standards for compliance with regulations.
Streamlined the ordering process for faster transactions and shorter wait times for customers.
Prepared fresh, high-quality food items according to established recipes and presentation standards.
Reduced food waste by closely monitoring inventory levels and properly storing perishable items.
Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
Prepped food items for later use to save staff time during busy hours.
Cooked and packaged large batches of food prepared to order or kept hot until needed.
Loaded perishable items into climate-controlled coolers to prevent food spoilage.
CARE GIVER / Certified Nursing Assistance at ( Support worker) Private WorkerCARE GIVER / Certified Nursing Assistance at ( Support worker) Private Worker