Elizabeth Garcia
Office Manager
San Pedro,CA
Summary
Detail-oriented and organized Office Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Positive and diligent. Well-qualified Office Manager with proven success in improving operations and solving problems. Highly proficient in team working with key decision makers, supervisors, customers and team members to further company goals. Reliable and comfortable working supervised and unsupervised. Ready to leverage training and experience to take on new professional challenges.
Overview
27
27
years of professional experience
Work History
Driver
Lyft
01.2018 - Current
- Picking up passengers and transporting them to their destinations in a safe, pleasant, respectful and skillful manner
- Adhering to platform's community guidelines
- Navigating driver's app and Navigational applications safely and with accuracy
- Maintaining a clean and presentable vehicle inside and out
- Keeping a well stocked vehicle with kleenex, paper towels, trash bags, antibacterial gel and such readily and available for passengers
- Striving for making every ride to be completed with a relaxed and enjoyable experience.
Companion/Caregiver
Self employed
08.1997 - Current
- Providing excellent care and support to patients and family members
- Driving constantly almost daily, running errands and/or driving patients to and from Doctor appointments and/or to fun activities
- Assisting with daily living activities such as; getting up, walking, personal hygiene, keeping a hazard free environment in a compassionate and caring manner
- Ensuring all aspects of Hospice, medications and plan of care are successfully completed and satisfied
- Light meal preparation and light housekeeping.
Office Manager
Teale St. Sculpture Studio
01.2010 - 12.2018
- Oversaw daily office operations
- Handled all processes from; advertising, answering class inquiries, recruiting new students, follow ups, registrations, provided proper rental agreements for private studios and locker rentals
- Kept track of attendance, sent out invoices and receipts of classes and rentals to students and renters
- Received and logged in payments
- Provided support to teachers by making sure they had copies of handouts and lists of materials
- Provided support to student's needs, like project searches and references
- Prepared and distributed payroll
- Composed and drafted outgoing email correspondence
- Kept up to date inventory of office and classroom supplies
- Created daily, weekly and monthly attendance, rentals, cash, credit card and check reports.
- Created, maintained and updated filing systems for paper and electronic documents.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Controlled finances to lower costs and keep business operating within budget.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Maintained computer and physical filing systems.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Introduced prospective renters to types of units available and performed tours of premises.
"We Build" Community Rep
"We Build"
01.2006 - 04.2007
- Handled all clerical work including: assembling applications to the 'We Build' Program for the construction class
- Answered phone and student inquiries regarding the program
- Updated a monthly report of the 'We Build' graduates and students' progress
- Attended meetings with the 'We Build' Staff and the WorkSource Center Staff
- Traveled around the community and talked about the program, with the purpose to recruit new students
- (Mainly speaking in Spanish to the Hispanic community)
- Submitted paperwork to process Graduate Certificates and for the issuance of program identification cards
- Worked in the School's Attendance Office
- Answered a Multi-line phone switchboard
- Answered questions regarding classes/Fees and transferred phone to corresponded extensions
- Issued tardy, readmits, parking and visitor permit slips
- Updated School's Student files.
Education
Long Beach Job Corp
Long Beach City College
Harbor Occupational Center
Skills
- Exceptional customer service and strong client relations
- Invoice creation for rents, classes and material payments and receipts
- Collecting studio spaces, locker rentals and class material payments
- Excellent office, computer and financial records maintenance and organization skills
- Creative problem solver
- Schedule creation and maintenance
- Confidentiality understanding
- Disturbance Handling
- Quality control practices
- Oversee maintenance of building and rental units
- Fast and eager learner
Awards
- Lyft 5 Star Rating. Los Angeles and surrounding areas 2018-Present
- Vocational: Academic Achievements GED. Certified Medical Assistant, Medical Receptionist, Medical Terminology. Long Beach Job Corp 2001
- Nursing: Academic Achievements Certified Nurse Assistant/Home Health Aid. CPR. Long Beach CIty College 2002
- Academic Achievements "We Build" Pre-Apprenticeship Construction Program. Lead Safe Work Practices. Harbor Occupational Center 2005
Projects
Art Commissions - Sculpture for an organization funding event. Birthday and special events table arrangements and decorations.
Timeline
Driver
Lyft
01.2018 - Current
Office Manager
Teale St. Sculpture Studio
01.2010 - 12.2018
"We Build" Community Rep
"We Build"
01.2006 - 04.2007
Companion/Caregiver
Self employed
08.1997 - Current
Long Beach Job Corp
Long Beach City College
Harbor Occupational Center
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