Elizabeth Garcia
York,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Associate Technician
Assurant Inc
06.2013 - 02.2024
- Assessed training needs and personally trained new and seasoned employees to meet company needs and improve turn around time.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Cultivated professional working relationships with peers and supervisors.
- Lead a group of 20 plus employees, creating and conducting daily meetings with production and company informative information.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Contributed to a safe and healthy work environment by following established safety protocols, reporting any potential hazards or concerns to management personnel for prompt remediation.
- Supported colleagues during high-pressure situations, fostering a collaborative work environment that prioritized teamwork and problem-solving abilities.
- Enhanced system performance by conducting thorough diagnostic tests and troubleshooting complex issues.
- Provided exceptional customer service by promptly addressing concerns raised during routine support calls, ensuring timely resolution for all technical issues.
- Managed inventory levels effectively for all required parts or supplies needed for daily operations, minimizing potential delays due to stock shortages or backorders.
Picker Packer
Starbucks Roasting Plant
04.2011 - 07.2012
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Pulled orders quickly to maintain demanding productivity goals.
- Followed orders precisely for correct items, sizes and quantities.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
Education
Associate in Specialized Technology Degree - Medical Assistant
YTI Career Institue
York, PA11.2018
Skills
- Wireless Networking
- Telecommunications
- Customer Support
- Customer Service
- Assembly and production
- Works Well Under Pressure
- Written/Verbal Communication
- Active Listening
- Warehousing functions
- Analytical thinking abilities
- Strategic Planning
- Training and mentoring
Timeline
Associate Technician
Assurant Inc
06.2013 - 02.2024
Picker Packer
Starbucks Roasting Plant
04.2011 - 07.2012
Associate in Specialized Technology Degree - Medical Assistant
YTI Career Institue
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