ELIZABETH GARCIA
Gastonia,NC
Summary
Proficient food service management professional successful at overseeing employee training, optimizing team performance and increasing customer satisfaction. Bringing Servsafe certification and 13 years experience in food service environment. Talented Cake Decorator seeking a position in a thriving and fast paced environments. Possess an excellent background in baking and cake decorating with 10 years of experience in the field. Excellent customer service provider with a friendly and outgoing personality with over 13 years of experience in the Restaurant industry. Bilingual customer support fluent in English and Spanish able to translate important letters and documents.
Overview
11
11
years of professional experience
Work History
Wilson Rivas Craft Services
New York, USA
04.2014 - 05.2025
- Prepared specialty drinks (cappuccinos, latte, espresso, caramel macchiato) for actors, cast, director and producer.
- Prepared healthy dishes, platters and recipes for vegan, vegetarian and gluten free consumers.
- Provided snack, beverages, healthy meals to all departments of the motion pictures industry (camera, grip, make up, sound, electrical, props).
- Coordinate with crew to meet the needs of the production in a timely manner in all company moves throughout the day.
- Focused on providing exceptional customer service to film crew and production (cast, director, producer and actors).
Driver
Uber
01.2020 - 01.2025
- Responsible for providing safe and reliable transportation to passengers while ensuring a pleasant experience.
- Highlighting experience in customer service, knowledge of local routes, and familiarity with rideshare apps.
Café Manager/ Catering Assistant
Community Culinary School of Charlotte
05.2017 - 04.2019
- Completed reports outlining meal number, service efficiency and various contributing cost.
- Established and managed effective controls for labor and inventory cost.
- Responded to customer concerns in a knowledgeable and professional manner.
- Maintained safe food handling standards at all times.
- Suggested additional items and offered samples of weekly promotional items to increased store sale.
- Catered weddings, parties and private events.
- Prepared and garnished special dishes and catering platters.
- Setting up event room for special occasions such as team building, board meeting, chef tables.
Education
Cake Decorating and Design - Continued Education
Central Piedmont Community College
NC01.2018
Basic College -
La Guardia Community College
NY01.2015
High School Diploma -
John Adams HS
NY01.2006
Skills
- Strong team member
- Excellent customer service
- Works well under pressure
- Outgoing personality
- Multitasking and prioritization
- Inventory controls
- Point of sale POS system operation
- Proficient in Microsoft Word and Excel
- Cake Decorator and Designer
- Attention to detail
- Pastry Arts and Baker
- Time management
- Food cost and Control
- Responsible and punctual
- Route navigation
- Problem solving
- Communication skills
Timeline
Driver
Uber
01.2020 - 01.2025
Café Manager/ Catering Assistant
Community Culinary School of Charlotte
05.2017 - 04.2019
Wilson Rivas Craft Services
04.2014 - 05.2025
Cake Decorating and Design - Continued Education
Central Piedmont Community College
Basic College -
La Guardia Community College
High School Diploma -
John Adams HS