Elizabeth Garcia

Palmdale,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and customer-oriented individual possessing strong communication. Well-versed in operating scanners, forklifts, dollies and scales. Diligently promoting warehouse functions to meet production goals and customer needs. Polished in managing fast-paced work, inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

years of professional experience

Work History

Tool Crib Attendant /General Warehouse Associate

The Boeing Company

Edwards, CA

10.2023 - Current

Managed inventory control for tools and equipment, ensuring availability for production teams.
Conducted regular audits of tool inventory, maintaining accuracy in tracking systems.
Assisted in maintaining safety protocols by performing routine inspections of tool crib area.
Collaborated with maintenance teams to ensure timely repairs of equipment and tools.
Monitored usage patterns of tools to identify opportunities for efficiency improvements.
Unpacked, inspected and stored new tools according to crib plans.
Verified computer inventory against physical inventory and resolved discrepancies.
Kept inventory of hand tools and gauges calibrated for use.
Trained new team members on best practices in tool crib operations, fostering a culture of continuous improvement.
Operated forklifts and pallet jacks to transport goods within warehouse efficiently.
Sorted and organized inventory to ensure optimal storage and retrieval processes.
Conducted quality checks on incoming products to uphold company standards.
Maintained cleanliness and safety of work environment in compliance with regulations.
Loaded, unloaded, and moved material to and from storage and production areas.
Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
Consistently lifted materials weighing as much as 60 pounds.
Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
Making purchases for supplier: Grainer, Uline, Ariba, etc.

Shipping & Receiving

General Atomics Aeronautical Systems Inc.

Palmdale, CA

07.2021 - 10.2023

Scheduled pickups and deliveries to maintain smooth operations.
Orchestrated routing by producing accurate shipping documentation and package labels.
Communicated with vendor representatives to resolve damaged shipments and item shortages.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Verified transactions, product orders and shipping dates and entered information into databases and reports.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Supported other departments as needed, including shipping and receiving, ensuring timely delivery of completed projects to clients.
Facilitated smooth shipping and receiving processes by accurately completing paperwork, verifying shipment contents, and promptly processing incoming items.
Ensured accurate shipping and receiving processes for timely delivery of products to customers.

Customer Service Representative /Phone Operator

BEST BUY

Palmdale, CA

07.2016 - 07.2021

Responded to customer inquiries with patience and positivity to establish excellent first impression.
Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
Answered average of 300 calls per day and directed to appropriate departments and personnel.
Solved customer inquiries regarding products, orders and account balances quickly to meet service targets.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Scheduled and confirmed appointments for both company personnel and visitors.
Used company's paging system to immediately contact specific personnel.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Handled customer inquiries and suggestions courteously and professionally.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences.

Inventory Control Clerk

UNIVERSAL STUDIOS HOLLYWOOD

Universal Studios

04.2015 - 12.2016

Maintained inventory count, tracked usage, and documented variances.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Verified incoming products and checked delivery totals to keep system records current and accurate.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Performed data entry and completed proper paperwork.
Completed scheduled audits with efficient and accurate approach.
Completed daily cycle counts to maintain accuracy of records.
Audited and corrected discrepancies in inventory numbers.
Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
Unloaded shipments, reviewed merchandise, and tracked paperwork.
Completed stock inventories to identify and address issues negatively impacting controls.

Education

High School Diploma -

Knight High School

Palmdale, Ca

05-2014

Skills

Hazardous Materials
Certified Forklift Driver
Tool identification
Equipment inspection
Supply chain
Stock control
Document preparation

Materials handling
Attention to detail
Problem-solving abilities
Packing and Scanning
Customer Satisfaction
SAP / CribMaster Knowledge

Timeline