Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Hi, I’m

Elizabeth Garza

Trenton,ME
Elizabeth Garza

Summary

Dynamic professional with a proven track record at Travel Centers Of America, excelling in customer service and team collaboration. Expert in enhancing customer satisfaction and kitchen efficiency, demonstrated through effective problem-solving and time management. Skilled in food handling safety and fostering strong relationships, significantly contributing to operational excellence and customer loyalty. Talented Dietary Aide skilled in nutrition and food preparation. Accustomed to caring for large numbers of patients in nursing home and hospital settings. Skilled in daily food prep, stocking and cleaning. Resourceful Dietary Aide with extensive knowledge of food service practices and proven [Type] skills. Compassionate and detail-oriented worker with dedication to safety and productivity. Extensive knowledge of [Area of expertise] and [Type] meal services. Reliable [Job Title] brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks. Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
years of professional experience
1
Certification
2
Languages

Work History

Mount Desert Island Hospital

Dietary Aide
08.2017 - Current

Job overview

  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.

Travel Centers Of America

Cashier Team Lead
03.2014 - 08.2017

Job overview

  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Operated POS cash register and equipment to collect payments.
  • Increased customer loyalty and retention.

Education

Martin High School
, Laredo, TX

Diploma from General Studies
05.1984

Skills

  • Time Management
  • Problem-Solving
  • Cleaning and sanitizing
  • Customer Service
  • Patient Communication
  • Team Collaboration
  • Verbal Communication
  • Food handling safety
  • Detail Oriented
  • Sanitation Practices
  • Relationship Building

Certification

  • Area of expertise License - Timeframe

servsafe, cpr

Languages

English and Spanish
Native or Bilingual

Interests

Gardening

Cooking

Reading

Timeline

Dietary Aide

Mount Desert Island Hospital
08.2017 - Current

Cashier Team Lead

Travel Centers Of America
03.2014 - 08.2017

Martin High School

Diploma from General Studies
  • Area of expertise License - Timeframe

servsafe, cpr

Elizabeth Garza