Elizabeth Gealer
Harrison
Summary
Detail-oriented, adaptable, well-rounded Office Manager experienced in overseeing, doing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping, money handling, billing, insurances, and more.
Customer advocate, High-energy professional skilled at welcoming guests, obtaining and delivering food with high proficiency. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. I have had clinical experience with two med surge rotations, mental health and geriatric rotations. I am currently in my OB, peds, and community rotation right now.
Overview
6
6
years of professional experience
Work History
Server
Buffalo Wild Wings
07.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Clinicals Nursing Student
Madonna University
05.2024 - 08.2025
- I have had two Med Surge rotations, Mental Health rotation, Geriatric rotation, and I am currently (Feb 2025) in my OB, Peds, and Community rotation.
- Administered medications safely and accurately, adhering to strict protocols for dosage and administration.
- Improved patient care by diligently monitoring and recording vital signs and symptoms.
- Assessed patients'' needs and developed individualized care plans to enhance recovery.
- Applied evidence-based practice principles in providing high-quality nursing care for optimal patient outcomes.
- Developed strong rapport with patients through active listening, empathy, and effective communication skills.
- Effectively managed time and prioritized tasks to optimize patient care during fast-paced clinical rotations.
- Provided compassionate care to diverse populations, addressing unique cultural and language barriers.
Office Manager
True North Family Chiropractic
05.2021 - 05.2024
- Answered phone calls, scheduled appointments, and billing.
- Looked up insurance benefits to see what was covered and not covered and did coding.
- Did the new patient appointments, paperwork, Thermography and SEMG back scans and cervical, thoracic and lumbar x-rays.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained confidential records relating to personnel matters.
- Responded to customer inquiries via phone or email in a professional manner.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Provided training to new hires on office policies and procedures.
- Assisted in recruiting, onboarding and training new employees.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Maintained filing system for records, correspondence and other documents.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
Server /Front Counter Crew Member
Bittos Little Italy
12.2019 - 04.2021
- Placed food and drink orders, assembled and delivered food efficiently.
- Answered phone calls and cashed out orders and cashed out register at end of the night.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
Prerequisites For Nursing - Nursing
Macomb Community College
Warren, MIBacholer’s of Science in Nursing - Nursing
Madonna University
08-2025
Skills
- Hardworking
- Works well in fast-paced environments and adaptable
- Friendly and great with people and communication
- Great problem solver and attention to detail
- Efficient time and skills management and critical thinking
- Organized and intelligent
- Memory retention
- Medication administration
- Professional Appearance
- Clinical documentation
- Positive and professional
- Clinical judgment
- Compassionate care
- Patient management
Education and Training
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References
References available upon request.
Timeline
Server
Buffalo Wild Wings
07.2024 - Current
Clinicals Nursing Student
Madonna University
05.2024 - 08.2025
Office Manager
True North Family Chiropractic
05.2021 - 05.2024
Server /Front Counter Crew Member
Bittos Little Italy
12.2019 - 04.2021
Bacholer’s of Science in Nursing - Nursing
Madonna University
Prerequisites For Nursing - Nursing
Macomb Community College