Elizabeth Gomez

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Prepared weekly employee work schedules to meet operational needs.
• Entered and updated sensitive customer information during check-ins and room changes.
• Trained new staff on correct procedures, compliance requirements, and performance strategies.
• Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.

• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
• Processed payments, entering sales in register for prompt customer service.
• Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Collaborated with fellow stylists to create a positive work environment and share best practices.

Hairstylist and customer service

• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.