I am an accomplished hairstylist with over a decade of comprehensive experience in the beauty sector, specializing in advanced cosmetology, innovative product development, and industry-specific education. Renowned for my adept ability to collaborate effectively with diverse, cross-functional teams, I tackle complex, high-impact challenges with strategic precision and creative flair.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Rëzo Brand Salon Director
Rëzo Salon Utopia
05.2024 - Current
Managed all facets of salon operations, including employee oversight, social media and website management, and supplier/vendor relations.
Increased revenue through the development and implementation of innovative marketing strategies and promotional events.
Enhanced customer experience by personally greeting patrons and offering beverages upon arrival.
Conducted regular staff performance evaluations, providing constructive feedback to encourage professional growth.
Managed financial operations, such as payroll processing, budgeting, and expense tracking, with support from peers.
Organized monthly educational training and meetings for staff, fostering a positive and safe work environment.
Led the development of a cohesive salon team, resulting in stronger professional relationships and increased revenue growth.
In-Salon Coordinator & Recruiter
L'Oreal Professional Product Development
06.2023 - 05.2024
Developed and managed social media content strategies to boost engagement and follower growth.
Demonstrated expertise in video editing, enhancing online presence and viewer interaction.
Implemented SEO strategies to increase online visibility and improve search engine rankings.
Achieved recruitment targets for in-salon and consumer product development models.
Skilled in overseeing test product packaging and optimizing shipping operations.
Designed tailored questionnaires for consumer product testing to gather actionable insights.
Proficient in managing and analyzing data using advanced spreadsheet techniques.
Delivered exceptional customer service, including scheduling and coordination of in-salon testing tailored to specific hair demographics.
Collaborated with in-salon department leadership to meet testing goals efficiently, ensuring project completion within designated timelines.
PPD Hair Color Specialist
L'Oreal Professional Product Development
01.2021 - 06.2023
Ensured high-quality outcomes by adhering to standard operating procedures.
Participated in the testing and development of L'Oréal Professional global hair color products.
Engaged in in-salon technical education to enhance service quality.
Involved in testing and developing new formulations for professional hair colors.
Collaborated with senior management to analyze and assess hair color techniques.
Maintained detailed model profiles and hair demographics using Compusense.
Demonstrated proficiency in various hair coloring techniques, such as highlights, balayage, and color corrections.
Hair Stylist
Glamsquad
01.2014 - 01.2019
Proficient in event setup and beauty service delivery, demonstrating strong organizational and interpersonal skills
Expert in strategic networking at high-profile social events, skilled in cultivating valuable connections and enhancing brand awareness
Demonstrated ability in upselling during beauty services, effectively increasing customer satisfaction and revenue growth
Awarded "GlamSquad Stylist of the Year" for two consecutive years, recognizing excellence and dedication in beauty services
Product Development Assistant
Keratin Complex
01.2016 - 01.2018
Enhanced product knowledge, delivered education, and provided support to salon professionals within the KC network.
Managed product damage warranty processes and oversaw hot tools, collaborating with the KC warehouse for efficient support and dispatch.
Played a key role in product development, conducting thorough testing and documenting results for management approval.
Maintained an organized inventory of professional products and tools; curated a comprehensive library of competitor products.
Recruited and scheduled qualified models for product testing, enhancing the refinement and improvement of product offerings.
Lead Educator
The Salon Professional Academy
01.2014 - 01.2016
Managed and coordinated daily activities for the cosmetology department, enhancing organizational efficiency.
Increased staff productivity by 30% through the design and implementation of engaging training programs, endorsed by Spec.
Adeptly managed administrative duties, including accurate entry of student academic data into educational software and compliance with Florida Department of Business Regulation submissions.
Organized school events, artist education days, and workshops, significantly improving the educational experience.
Education
High School Diploma -
Barbara Goleman Senior High School
Miami, FL
Associate of Arts - Cosmetology
Margate School of Beauty
Pompano Beach, FL
Skills
Specialized Expertise in Cosmetology
Social Media and Content Strategy
Salon Management and Leadership
Talent Recruitment
Product Development
Data Analysis and Spreadsheet Management
Marketing Material Design
Customer Relations
Problem-Solving
References
Available upon request
Certification
Rëzo Cut Academy
Redken Hair Color
Kerastase Haircare
Matrix SoColor and Cult
Pulp Riot
Balayage and Foilayage application
Redken Pro-Product knowledge and Principle-based design
MIZANI Texture Styling and color application
Keratin Complex
The Salon Professional Academy Spec Facilitation in Education
MARKETING MANAGER + GRAPHIC DESIGNER at UTOPIA GROUP - Club Desire & Utopia ClubMARKETING MANAGER + GRAPHIC DESIGNER at UTOPIA GROUP - Club Desire & Utopia Club