Summary
Skills
Work History
Education
Languages
Overview
Generic

Elizabeth Gonzalez

San Dimas,CA

Summary

Proven Office Assistant, adept in Adobe Acrobat and Microsoft Office, with a knack for enhancing business processes through meticulous data entry and customer service excellence. Demonstrated ability to streamline tasks, achieving efficiency and improving reporting accuracy. Excelled in multitasking and organization, significantly contributing to team success and client satisfaction.

Skills

  • Computer and Microsoft Office Skills
  • Data Entry
  • Proficient in Adobe Acrobat
  • Microsoft Outlook
  • Proofreading
  • 55 wpm Typing Speed
  • Customer Service
  • Multitasking
  • Report Writing
  • Organization skills
  • Clerical Support
  • Strong Problem Solver

Work History

Office Assistant

Thomas Gipson and Associates Inc.
10.2023 - Current
  • Perform internet research to support lawyer in client cases.
  • Support Attorney by inputting data into tax preparation software to create and file tax returns.
  • Assist with Living Trust creation process, including transcription, editing, revision, and assembly.
  • Prepare letters, invoices and forms in Office Suite and Adobe Acrobat.
  • Input data into spreadsheets and databases

Member Services Coordinator

San Dimas Chamber of Commerce
06.2023 - 10.2023
  • Researched accounts to reconcile inaccuracies and correct business processes.
  • Improved existing reporting by researching data sources, compiling data and designing output.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Contributed to organization of networking events for city members and businesses.

Support Staff - Reputation Risk Department

Deloitte -
06.2010 - 09.2017
  • Supported in Monitoring company's compliance with independence policies and procedures by assisting more than 100 employees with Ethics and Independence trainings.
  • Supported engagement teams with client acceptance process by conducting background checks and investigating any possible independence or ethical conflicts, both locally and internationally.
  • Created reports and descriptive spreadsheets to be submitted to internal and external audit in order to comply with our procedures.

Secretary

Deloitte -
08.2007 - 06.2010
  • Edited presentations in Power Point, proposals, letters and other professional business communications for partners, managers and staff members.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed paper and electronic filing systems.
  • Assisted coworkers and staff members with special tasks on daily basis.

Typing Assistant

Deloitte -
12.1998 - 06.2007
  • Edited and proofread documents in accordance with company's formatting guidelines, including financial statements, proposals, presentations, and other client deliverables.
  • Transcribed meeting recordings and handwritten documents.
  • Performed clerical duties by typing, filing, copying, faxing and completing and submitting forms.
  • Developed templates and macros to streamline processes and increase timely delivery.

Education

Associate of Science - Accounting - Currently Enrolled

Citrus College
Glendora, CA

High School Diploma -

Melvin Jones Institute
Colombia
06.1995

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Overview

26
26
years of professional experience

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Elizabeth Gonzalez