Experienced professional secretary with a strong track record of effectively managing daily administrative support tasks and operations. Highly organized and efficient, dedicated to delivering high-quality results in a timely manner. Recognized for adaptability and versatility, excelling in dynamic environments and consistently providing excellent customer service.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Secretary/Administrative Assistant
South Bend Community School Corporation
02.2024 - Current
Prepared and edited correspondence, reports, presentations, and other documents as needed
Screened phone calls and emails for executives, providing accurate information or redirecting inquiries to appropriate staff members
Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents
Handled sensitive information with utmost confidentiality while maintaining data integrity at all times
Provided administrative support during board meetings including preparing meeting agendas/materials, distributing minutes, and following up on action items
Managed and updated company databases, ensuring accuracy and completeness of information
Responded to inquiries from clients/customers in a timely manner, providing accurate information or directing them to the appropriate department/personnel for assistance
Served as the primary point of contact for visitors/guests, greeting them professionally and ensuring their needs were met during their time at the office
Demonstrated proficiency in using various software applications (e.g., Microsoft Office Suite) to create documents/spreadsheets/presentations/reports efficiently and accurately
Liaised with building management regarding maintenance requests, safety/security protocols, and other facility-related matters
Managed multiple calendars simultaneously, prioritizing appointments/meetings based on urgency/importance to optimize executives' time
Office Manager
Maid Absolutely Clean LLC
08.2021 - 12.2023
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
I manage client scheduling and customer service inquiries.
I am responsible for maintaining the weekly schedules of employees and collecting payments for our services. Additionally, I handle all necessary paperwork and maintain accurate records for appointments, payments, and other pertinent information.
I respond to phone calls, text messages, and emails from both clients and employees.
I oversee office inventory management, including ordering, requisitioning, stocking, and receiving shipments.
Home Health Aide
Private Home Health
04.2014 - 04.2014
I provide assistance to clients with hygiene care, meal support, transportation, medication dispensing, and related tasks.
Barista
Starbucks
06.2013 - 06.2013
I was employed at the Starbucks located within Target, where I prepared beverages for customers, assisted them with food orders, and addressed inquiries regarding our products. Additionally, I distributed samples, maintained cleanliness in the work area, and managed the point-of-sale system.
Restaurant Cashier
Oriental Express and OG
03.2011 - 06.2012
- Operated as a cashier and assisted in food preparation.
- Served food and packaged orders for takeaway.
- Maintained cleanliness in the front dining area.
- Answered phone calls to process customer orders.
Speech-Language Pathologist at South Bend Community School Corporation (Retired)Speech-Language Pathologist at South Bend Community School Corporation (Retired)