Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Gonzalez

Lakeville,IN

Summary

Experienced professional secretary with a strong track record of effectively managing daily administrative support tasks and operations. Highly organized and efficient, dedicated to delivering high-quality results in a timely manner. Recognized for adaptability and versatility, excelling in dynamic environments and consistently providing excellent customer service.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Secretary/Administrative Assistant

South Bend Community School Corporation
02.2024 - Current
  • Prepared and edited correspondence, reports, presentations, and other documents as needed
  • Screened phone calls and emails for executives, providing accurate information or redirecting inquiries to appropriate staff members
  • Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents
  • Handled sensitive information with utmost confidentiality while maintaining data integrity at all times
  • Provided administrative support during board meetings including preparing meeting agendas/materials, distributing minutes, and following up on action items
  • Managed and updated company databases, ensuring accuracy and completeness of information
  • Responded to inquiries from clients/customers in a timely manner, providing accurate information or directing them to the appropriate department/personnel for assistance
  • Served as the primary point of contact for visitors/guests, greeting them professionally and ensuring their needs were met during their time at the office
  • Demonstrated proficiency in using various software applications (e.g., Microsoft Office Suite) to create documents/spreadsheets/presentations/reports efficiently and accurately
  • Liaised with building management regarding maintenance requests, safety/security protocols, and other facility-related matters
  • Managed multiple calendars simultaneously, prioritizing appointments/meetings based on urgency/importance to optimize executives' time

Office Manager

Maid Absolutely Clean LLC
08.2021 - 12.2023
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • I manage client scheduling and customer service inquiries.
  • I am responsible for maintaining the weekly schedules of employees and collecting payments for our services. Additionally, I handle all necessary paperwork and maintain accurate records for appointments, payments, and other pertinent information.
  • I respond to phone calls, text messages, and emails from both clients and employees.
  • I oversee office inventory management, including ordering, requisitioning, stocking, and receiving shipments.

Home Health Aide

Private Home Health
04.2014 - 04.2014
  • I provide assistance to clients with hygiene care, meal support, transportation, medication dispensing, and related tasks.

Barista

Starbucks
06.2013 - 06.2013
  • I was employed at the Starbucks located within Target, where I prepared beverages for customers, assisted them with food orders, and addressed inquiries regarding our products. Additionally, I distributed samples, maintained cleanliness in the work area, and managed the point-of-sale system.

Restaurant Cashier

Oriental Express and OG
03.2011 - 06.2012

- Operated as a cashier and assisted in food preparation.
- Served food and packaged orders for takeaway.
- Maintained cleanliness in the front dining area.
- Answered phone calls to process customer orders.

Pharmacy Technician

Walmart Specialty Pharmacy
01.2008 - 01.2011
  • Managing prescription entries
  • providing customer service
  • handling inventory,
  • operating the point of sale system
  • coordinating with insurance providers

Pharmacy Technician

CVS Pharmacy
08.2006 - 01.2008
  • Entering prescriptions, customer service, stocking, POS

Education

High School Diploma -

J.W. Riley High School
South Bend, IN
06-2006

Skills

  • Letter writing
  • Phone reception
  • Office correspondence
  • Inventory purchasing
  • Keyboarding skills
  • Inter-office communications
  • Organization
  • Verbal and written communication
  • Filing experience

Certification

  • First Aid/CPR Trained/Certified

Timeline

Secretary/Administrative Assistant

South Bend Community School Corporation
02.2024 - Current

Office Manager

Maid Absolutely Clean LLC
08.2021 - 12.2023

Home Health Aide

Private Home Health
04.2014 - 04.2014

Barista

Starbucks
06.2013 - 06.2013

Restaurant Cashier

Oriental Express and OG
03.2011 - 06.2012

Pharmacy Technician

Walmart Specialty Pharmacy
01.2008 - 01.2011

Pharmacy Technician

CVS Pharmacy
08.2006 - 01.2008
  • First Aid/CPR Trained/Certified

High School Diploma -

J.W. Riley High School
Elizabeth Gonzalez