Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Interior Decorating, Horseback Riding
Languages
Timeline
Generic

Elizabeth Gordon

Columbia,SC

Summary

Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Residential Program Specialist

Watercrest Senior Living
05.2023 - Current
  • Engaged in games and sports recreational activities with residents to facilitate program plans.
  • Interacted with residents to provide assistance, individualized attention and cultivate personal growth.
  • Improved resident engagement by implementing personalized care plans and activities based on individual needs.
  • Facilitated open communication among staff members, fostering a positive work environment that encouraged collaboration and teamwork.
  • Maintained accurate records for each resident, documenting their progress toward individual goals consistently over time.

Elderly Caregiver

Comfort Keepers Home Care
09.2021 - 06.2023
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted disabled clients to support independence and well-being.
  • Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
  • Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.

Direct Support Professional

Devereux Advanced Behavioural Health
04.2019 - 10.2020
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.

Caregiver, Special Needs

PSA Healthcare
03.2013 - 09.2019
  • Prepared meals and snacks and fed clients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced the quality of life for special needs individuals by providing personalized care and attention.
  • Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
  • Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
  • Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
  • Communicated well both verbally and in writing with clients, guardians, and medical professionals.

Senior Phlebotomist

Hunterdon Medical Center
08.2011 - 09.2013
  • Contributed to a positive work environment by consistently demonstrating professionalism, teamwork, and adaptability under pressure situations.
  • Enhanced patient experience by maintaining a professional and compassionate demeanor during blood collection procedures.
  • Served as a knowledgeable resource for patients regarding their lab tests, ensuring they felt informed and comfortable throughout the process.
  • Maintained high levels of accuracy in specimen labeling, ensuring proper identification for laboratory testing.
  • Increased efficiency in the workplace by effectively scheduling appointments and coordinating with fellow phlebotomists.
  • Improved safety standards through consistent adherence to infection control protocols and proper disposal of hazardous materials.
  • Reduced patient wait time by streamlining the registration process and verifying insurance information promptly.
  • Assisted in implementing an electronic record-keeping system that streamlined data entry processes and reduced human error.
  • Implemented quality assurance measures for blood draws, leading to increased accuracy in test results.
  • Assisted in the development of departmental policies and procedures, ensuring compliance with regulatory requirements and accreditation standards.
  • Actively participated in continuing education programs to stay updated on industry trends and advancements in phlebotomy techniques.

Autopsy Assistant

Hunderton Medical Center
10.2012 - 09.2013
  • Collaborated with cross-functional teams to ensure timely completion of complex projects.
  • Utilized advanced laboratory equipment for precise analysis of collected samples, supporting pathologists'' conclusions.
  • Enhanced autopsy process efficiency by maintaining a clean and organized workspace.
  • Improved accuracy of findings by conducting thorough examinations of organs, tissues, and fluids.
  • Maintained strict compliance with health and safety guidelines to minimize risk of contamination or injury during procedures.
  • Ensured accurate results with diligent adherence to established protocols and procedures during autopsies.
  • Strengthened cross-disciplinary collaboration by actively participating in meetings with law enforcement, coroners, and other stakeholders as needed in specific cases.
  • Contributed to high-quality reports by documenting observations and findings throughout the autopsy process.
  • Facilitated timely transfer of bodies between morgue storage areas and examination rooms, maintaining respect for the deceased and their families.
  • Collaborated effectively with forensic team members for comprehensive case evaluations and detailed reporting.
  • Supported timely completion of autopsies by efficiently managing multiple cases simultaneously.
  • Assisted pathologists in determining cause of death through meticulous tissue sampling and data collection.

Phlebotomy/ EKG Instructor

Daisy 2 Healthcare Institute
01.2004 - 02.2007
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.
  • Tested and evaluated students on materials presented in workshops and classes.
  • Increased student motivation by developing engaging lesson plans that catered to various learning styles.

Lab Technician

NYC Transit Authority
04.2002 - 06.2004
  • Maintained documentation on tests performed in lab.
  • Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Tracked collected specimens by initialing, dating, and noting times of collection.

Medical Assistant/Acupuncture Detoxification Speci

Brooklyn Hospital Center
02.1995 - 06.2001
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Verified patient insurance coverage and collected required co-payments.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.

Education

No Degree - Medical Assistant/EKG Technician/Phlebotomist

Municipal Training Center
Brooklyn, NY
01.1996

Skills

  • Boundaries Establishment
  • Individualized Support Planning
  • Transportation Assistance
  • Activity Planning
  • Multicultural Sensitivity
  • De-Escalation Techniques
  • Self-Care Promotion
  • Progress Monitoring
  • Community Integration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Collaboration and Teamwork
  • Active Listening
  • Relationship Building
  • Client Needs Assessments
  • Maintaining Client Records
  • Crisis Intervention
  • Life Skills Development
  • Workflow Management
  • Quality Assurance

Affiliations

  • Supreme Grand Chapter Order Of Eastern Star

Certification

Certified Medical Assistant

CPR & AED Certified

EKG Technician

Phlebotomist

HIV Pre and Post Test Counselor

Acupuncture Detoxification Specialist

Autism Spectrum Training Certification2.0

American Sign Language

Crisis Intervention & Prevention

Medication Administration

Interior Decorating, Horseback Riding

I enjoy decorating my home, blending colors and patterns

I enjoyed horseback trail riding with groups, Western style only 

not bare back.

Languages

American Sign Language
Limited Working

Timeline

Residential Program Specialist

Watercrest Senior Living
05.2023 - Current

Elderly Caregiver

Comfort Keepers Home Care
09.2021 - 06.2023

Direct Support Professional

Devereux Advanced Behavioural Health
04.2019 - 10.2020

Caregiver, Special Needs

PSA Healthcare
03.2013 - 09.2019

Autopsy Assistant

Hunderton Medical Center
10.2012 - 09.2013

Senior Phlebotomist

Hunterdon Medical Center
08.2011 - 09.2013

Phlebotomy/ EKG Instructor

Daisy 2 Healthcare Institute
01.2004 - 02.2007

Lab Technician

NYC Transit Authority
04.2002 - 06.2004

Medical Assistant/Acupuncture Detoxification Speci

Brooklyn Hospital Center
02.1995 - 06.2001

No Degree - Medical Assistant/EKG Technician/Phlebotomist

Municipal Training Center
Elizabeth Gordon