Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Elizabeth Gorham

Temecula,CA

Summary

Skilled Professional with strong background helping clients overcome personal challenges. Focused on facilitating exploration of goals, developing individualized plans and helping clients develop important life skills.


Customer focused professional who creates a positive workplace culture and high-performing teams.

Overview

28
28
years of professional experience

Work History

Care Team Manager

Care National/Independent Living Systems
07.2022 - Current
  • Supervise 16 Case Managers and 7 Housing Navigators
  • Facilitate team meetings promoting collaborative working relationships.
  • Liaison between agency and health plans.
  • Manage and motivate employees to be productive and engaged in work.
  • Evaluate employee performance and convey constructive feedback and training.

Case Manager IV-Team Lead

Lutheran Social Services of Norcal
07.2021 - 08.2022
  • Case Manager for transitional age youth.
  • Provided referrals, assistance, motivational interviewing, and trauma informed care.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Create and distribute newsletter
  • Coordinate events that promoted social skills and youth engagement.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.

Residential Services Coordinator

PATH
04.2021 - 07.2021
  • Assisted 24 residents in the connections program by linking them to resources in the community
  • Assisted residents transitioning into new living environment
  • Enforced policies and safety standards through apartment inspections.
  • Developed and implemented safety plans for clients at risk of harm to provide protection.

Resident Services Coordinator

Catholic Charities
12.2013 - 05.2020
  • Served 64 residents in a Senior/Disabled HUD housing apartment complex
  • Connected residents to community, state and federal resources to ensure that they remain living independently unless medically unable
  • Assessed resident’s activities of daily living
  • Significantly reduced the number of residents moving to assisted living and nursing homes
  • Crisis counseling and advocacy services
  • Assisted residents in obtaining benefits and in understanding the healthcare system
  • Obtained speakers and chose topics for monthly residents meeting
  • Completed and updated Human Resource Directory as needed
  • Ensured customer satisfaction and maintained strong relationships with resident.


Match Support Specialist

Big Brothers/Big Sisters
02.2015 - 01.2017
  • Provided ongoing match support between child, volunteer and parents to assure child safety, positive youth outcomes, volunteer satisfaction and an overall successful match
  • Increased length and quality of match outcomes by making weekly phone calls to 24 matches
  • Co-Coordinate and facilitate monthly parent/family engagement meetings and events
  • Coordinate and facilitate Match Closure and Match Anniversary meetings.
  • Developed and maintained relationships with community organizations and agencies.

Guidance Counselor

RE J 50 School District
08.2008 - 06.2010
  • Directed the scholarship program
  • Supervised and coordinated all assessment tests
  • Designed and implemented freshman orientation and led two clubs
  • Chaired the junior class and helped raise funds for the senior prom
  • Oversight of the gifted and talented program
  • Lead Coordinator of Positive Behavioral Support
  • Designated Community Liaison to Fort Morgan Police Department and Family Services
  • Developed four-year plans and scheduled students
  • Crisis counseling and group counseling.
  • Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.

Elementary School Counselor

RE 3 School District
08.2012 - 06.2013
  • Conducted group and individual counseling services to elementary students to meet developmental, preventive and remedial needs of students
  • Coordinated school wide positive behavioral support activities.
  • Facilitated Student Intervention Team meetings.
  • Assisted new teachers in classroom management strategies.



Director

Aletheia
01.2006 - 01.2008
  • Served as President of the Board of Directors
  • Wrote policies, procedures, and grants
  • Scheduled, coordinated and managed staff and volunteers for all programs, events and fundraisers
  • Hired and trained staff and recruited volunteers
  • Implemented and encouraged programs/dreams that serve the community and beyond
  • Referred clients to additional community resources as needed
  • Counseled troubled teens
  • Outreach to community groups and churches about Aletheia’s mission, vision and programs.

Guidance Counselor

RE 3 School District
08.2001 - 06.2005
  • Partnered with parents and guardians to promote student success in school environment.
  • Regularly met with enrolled students to confirm success and identify problem areas.
  • Developed and conducted workshops and seminars to educate students, faculty and parents on relevant topics in field.
  • Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
  • Developed and implemented individualized behavior plans to assist students with achieving academic and behavioral goals.
  • Maintained positive relationships with students, faculty, alumni, and administration.
  • Assisted high school seniors complete college applications and meet requirements necessary for graduation.

Community Projects and Child Health Coordinator

N.E. Colorado Health Dept.
01.1999 - 01.2001
  • Supervised 9 nurses in child health prevention programs by planning and evaluating all activities and events
  • Ensured all nursing staff were following grant guidelines and using evidenced based practices
  • Counseled and tested clients for HIV
  • Responsible for community outreach of all prevention programs which included: child abuse and neglect, HIV, STD, diabetes, breast cancer, drugs and tobacco, buckle-up program, and suicide prevention
  • Spoke to groups and individuals about prevention issues.

Caseworker IV

Morgan County Department of Human Services
06.1996 - 01.1999
  • Investigated reports of child abuse and neglect
  • Wrote case plans, made recommendations and referrals
  • Testified in court cases
  • Lead sexual abuse investigations expert
  • Worked with parents of delinquent teens
  • On-call caseworker from 2001-2003.

Education

Master of Counseling/School Counseling and Human Services -

University of Phoenix
Westminster, CO

Bachelor of Arts in Social Work -

Azusa Pacific University
Azusa, CA

Skills

  • Staff Management
  • Team Leadership and Development
  • Effective Communication
  • Conflict Resolution
  • Customer Service
  • Motivational Interviewing
  • Trauma Informed Care
  • MS Office

Activities

  • Senior Network member/Network up committee, 2013-2020
  • Vice-President of Adult Protection Team 2019
  • Northeast Colorado Regional Coordinator for Operation Christmas Child, 2007-2013
  • Vice President Morgan Area Partners for Prevention, 2004-2007

Timeline

Care Team Manager

Care National/Independent Living Systems
07.2022 - Current

Case Manager IV-Team Lead

Lutheran Social Services of Norcal
07.2021 - 08.2022

Residential Services Coordinator

PATH
04.2021 - 07.2021

Match Support Specialist

Big Brothers/Big Sisters
02.2015 - 01.2017

Resident Services Coordinator

Catholic Charities
12.2013 - 05.2020

Elementary School Counselor

RE 3 School District
08.2012 - 06.2013

Guidance Counselor

RE J 50 School District
08.2008 - 06.2010

Director

Aletheia
01.2006 - 01.2008

Guidance Counselor

RE 3 School District
08.2001 - 06.2005

Community Projects and Child Health Coordinator

N.E. Colorado Health Dept.
01.1999 - 01.2001

Caseworker IV

Morgan County Department of Human Services
06.1996 - 01.1999

Master of Counseling/School Counseling and Human Services -

University of Phoenix

Bachelor of Arts in Social Work -

Azusa Pacific University
Elizabeth Gorham