Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Elizabeth Gray

Dearing,Georgia

Summary

Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Southeast Connections LLC.
04.2020 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Lead Receptionist

Dogwood Park Animal Clinic
07.2017 - 04.2020
  • Effectively managed multiple phone lines including transferring calls appropriately or taking detailed messages when needed.
  • Provided exceptional customer service through effective communication skills via telephone, email correspondence or face-to-face interactions with clients.
  • Managed inventory of office supplies, placing orders as necessary to maintain optimal stock levels while minimizing costs.
  • Maintained a clean and professional reception area, creating a welcoming environment for clients upon arrival.
  • Supported management with accurate data entry, report generation, and record-keeping tasks to ensure smooth daily operations.
  • Assisted team members with administrative duties, contributing to a collaborative work environment and increased productivity.

Office Assistant

Happy Valley Processing
09.2016 - 07.2017
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.

Sales Associate

KIA of Augusta
02.2016 - 08.2016
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.

Service Department & Internet Sales

Thomson Chrysler Dodge Jeep Ram
12.2014 - 01.2016
  • Improved overall customer satisfaction ratings by implementing a proactive follow-up process with clients after completing transactions.
  • Coordinated cross-departmental efforts in order to achieve shared goals related to online sales growth and customer satisfaction.
  • Utilized advanced CRM tools effectively to manage customer interactions, track progress towards goals, and streamline communications within the team.
  • Organized promotional events, webinars, and other online activities to generate buzz around the company''s products and services.
  • Increased online sales revenue by developing and executing effective internet marketing strategies.

Education

Bachelors Degree - Business Administrative with Project Management Specialty

Strayer University
Georgia

Skills

  • Positive attitude
  • Customer service
  • Time management
  • Data entry
  • File organization
  • Organizing and categorizing
  • Verbal communication
  • Dedicated team player
  • Administrative support
  • Resourceful
  • Prioritizing work
  • Excel spreadsheets
  • File maintenance
  • Appointment scheduling
  • Supply restocking
  • Multi-line phone proficiency

Timeline

Administrative Assistant

Southeast Connections LLC.
04.2020 - Current

Lead Receptionist

Dogwood Park Animal Clinic
07.2017 - 04.2020

Office Assistant

Happy Valley Processing
09.2016 - 07.2017

Sales Associate

KIA of Augusta
02.2016 - 08.2016

Service Department & Internet Sales

Thomson Chrysler Dodge Jeep Ram
12.2014 - 01.2016

Bachelors Degree - Business Administrative with Project Management Specialty

Strayer University

Similar Profiles

CREATE PROFILE
Elizabeth Gray