Elizabeth Green
Lexington,NC
Summary
Efficient Office/Customer Service with solid background in office administration, ensuring smooth daily operations. Proven track record of managing data entry, filing, and communication tasks with precision. Demonstrated skills in multitasking and maintaining confidentiality in fast-paced environment.
Professional office support specialist with strong communication, organizational, and multitasking skills. Demonstrates high focus on team collaboration and adapts efficiently to changing needs. Highly reliable, recognized for resolving issues promptly and maintaining smooth office operations. Proficient in managing schedules, handling correspondence, and supporting daily administrative tasks with results-driven approach.
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.
Efficient Office Clerk with commitment to day-to-day streamlining for big-picture success. Expert in accurate Microsoft use and data entry. Distinguished leadership and organization skills with talent for communication.
Overview
20
20
years of professional experience
Work History
Office Clerk
Kimbrell's Furniture
02.2023 - 02.2025
- Prepared and printed documents, letters, and reports for various departments.
- Organized files and documents to maintain order and easy access.
- Entered data into computer systems to keep records up to date.
- Filed paperwork in designated areas to promote a tidy workspace.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
- Streamlined document preparation by effectively utilizing software tools such as Microsoft Office Suite for drafting reports, presentations, and spreadsheets.
- Handled incoming business and client requests for information.
- Improved financial record-keeping accuracy with diligent tracking of invoices, payments received, and expense reports submitted for reimbursement.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Edited and proofread documents for accuracy and completeness.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Edited documents to keep company materials free of grammar errors.
Quality Control Inspector
Nutra Pharma Inc.
08.2014 - 08.2022
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Collaborated with production staff to establish and meet quality standards
- Completed precise measurements using special tools.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Identified and documented quality discrepancies for management to develop resolutions.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
- Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
- Supported continuous improvement initiatives by analyzing inspection data and recommending process adjustments for optimal quality control.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Performed root cause analysis on non-conforming products to identify areas for improvement and prevent future issues.
Supervisor
Lolly Wolly Doodle
08.2005 - 08.2014
- Managed 20+ personnel to monitor production, controls, and shipping.
- Monitored quality control
- Enabled production to save company $$$ of dollars.
Education
No Degree - Certification: Emergency Medicine Paramedic
DCCC
Lexington07-1975
Skills
- Data entry
- Maintaining records
- Data management
- Verbal communication
- File maintenance
- Administrative support
- File organization
- Telephone reception
- Inventory control
- Records management
- Filing systems
- Inventory management
- Office administration
- Workflow optimization
- Database entry
- Typing speed
- Spreadsheet tracking
- Office management
- Information verification
- Inbound calls
- Customer relationship management (CRM)
- Staff management
- Office management software
- Filing system setup
- Valid Driver's license
- Dedicated team player
- Strong problem solver
- Complex Problem-solving
- Excel spreadsheets
- 32 wpm typing speed
- Team bonding
- Document management
- Customer service
- Word processing
Timeline
Office Clerk
Kimbrell's Furniture
02.2023 - 02.2025
Quality Control Inspector
Nutra Pharma Inc.
08.2014 - 08.2022
Supervisor
Lolly Wolly Doodle
08.2005 - 08.2014
No Degree - Certification: Emergency Medicine Paramedic
DCCC
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