Elizabeth Grembowiec
POMPTON LAKES,NJ
Summary
Goal-oriented Director with distinguished experience in the hospitality industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
12
12
years of professional experience
Work History
Interim General Manager
Mountain Lakes Club
12.2023 - Current
- Improved overall company performance by streamlining operations and implementing efficient management practices.
- Reduced operational costs by identifying inefficiencies, implementing cost-saving measures, and monitoring results.
- Ensured compliance with applicable laws, regulations, policies, standards through diligent oversight of all operations areas.
- Increased employee satisfaction through effective communication, regular feedback, and recognition of accomplishments.
- Implemented innovative marketing strategies that resulted in increased brand awareness and market share gains.
- Enhanced customer satisfaction by addressing concerns promptly, implementing improvements based on feedback, and maintaining open lines of communication.
- Championed corporate social responsibility initiatives that not only strengthened brand reputation but also contributed positively towards local community development efforts.
- Developed and executed strategic plans to achieve both short-term and long-term business objectives.
- Oversaw financial management activities including budgeting, forecasting, reporting, and control procedures to ensure profitability.
Clubhouse Manager
White Beeches Golf & Country Club
07.2022 - 11.2023
- Monitored budget and expenditures, keeping facility within budget, saving $300,000 in labor versus prior year.
- Oversaw renovation projects and facilitated meetings to implement design/construction of up to $1M.
- Present for all Committee and Board Meetings on monthly basis.
- Comfortable organizing annual, monthly and weekly budgets along with Finance Department/Controller.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Developed and implemented marketing strategies to increase member engagement and drive revenue.
- Organized and oversaw special events such as parties, tournaments and team-building activities.
- Developed partnerships with external vendors and suppliers to obtain quality products and services.
- Coordinated with other entertainment venues to create events.
Food & Beverage Director
Canoe Brook Country Club
05.2021 - 06.2022
- Managed 100 employees in multiple locations ( 4 Restaurants, Pool, Halfway Houses, Events)
- Launched internal skills and leadership training program.
- Spearheaded innovative recruitment practices and mobilized management in targeted hiring that matched company needs.
- Annual budgets and P/L statements
- Managed department payroll
- Established ambitious sales targets, managed deployment strategies and developed go-to plans to capitalize on every revenue opportunity.
- Formulated and presented innovative strategies to team members, directors and customers to build foundation for successful sales plans.
Food and Beverage Manager
Ramsey Golf & Country Club
09.2015 - 12.2020
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
- Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
- Scheduled and directed staff in daily work assignments
to maximize productivity. - Oversaw staff in multiple locations of grounds
(Main Restaurant, Pool Cafe, Beverage Cart) - Conducted scheduled beverage orders and inventories.
General Manager
Tito's Burritos & Wings
08.2014 - 09.2015
- Conducted cost, schedule, contract performance, variance and risk analysis.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Launched new, robust business management software system, resulting in improved operational insight and planning.
- Developed and maintained relationships with customers and suppliers through account development.
- Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
- Was part of the initial Launch Companies for Clover Software and worked closely with developers to incorporate restaurants.
Regional Training Manager
Teavana
09.2012 - 04.2014
- Designed training modules that implemented strategic business practices and organizational behavior training concepts.
- Drove sales growth by 30% average in 4 Northern New Jersey stores.
- Designed employee motivation strategies and contests.
Education
Member - Club Management
Club Management Association of America
Associate of Applied Science - Hotel & Business
Bergen Community College
Paramus2015
Skills
- Advanced in Multiple Software types in Hospitality
- Managing Catering Department and FOH staff
- Organizing Training Programs
- Company Branding
- Driven Leadership Skills
- Trade show representation
- Workforce trends and analysis
- Staff recruitment
- Event Sales and Client coordination
Timeline
Interim General Manager
Mountain Lakes Club
12.2023 - Current
Clubhouse Manager
White Beeches Golf & Country Club
07.2022 - 11.2023
Food & Beverage Director
Canoe Brook Country Club
05.2021 - 06.2022
Food and Beverage Manager
Ramsey Golf & Country Club
09.2015 - 12.2020
General Manager
Tito's Burritos & Wings
08.2014 - 09.2015
Regional Training Manager
Teavana
09.2012 - 04.2014
Member - Club Management
Club Management Association of America
Associate of Applied Science - Hotel & Business
Bergen Community College
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