Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Griffith

Johnston City,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Recent graduate with experience working with individuals with behavioral, psychological, and substance disorders. Dedicated and detail-oriented with extensive experience managing offenders, working closely with social services agencies and diverse treatment facilities. Resourceful team player.

Overview

15
15
years of professional experience

Work History

Probation Officer

Williamson County Courthouse
Marion, IL
09.2023 - Current
  • Monitored criminal activity of probationers to ensure compliance with court-ordered terms and conditions.
  • Developed case management plans for offenders, including referrals to community resources and services.
  • Conducted home visits to assess living conditions and verify employment status of clients.
  • Provided guidance and support to probationers on issues related to substance abuse, mental health, education, and job training.
  • Maintained detailed records of client progress in accordance with departmental guidelines.
  • Assessed risk levels for each offender by evaluating factors such as prior criminal history and personal characteristics.
  • Created individualized treatment plans for clients based on their needs and circumstances.
  • Intervened in crisis situations involving probationers or other individuals in the community.
  • Facilitated communication between probationers, their families, employers, law enforcement officers, attorneys, social workers, and other stakeholders involved in the process.
  • Educated clients about applicable laws and regulations governing their behavior while on probation.
  • Arranged drug tests for clients at regular intervals to monitor sobriety levels.
  • Prepared reports summarizing activities conducted during supervision period.
  • Investigated alleged violations of probationary orders reported by police officers or victims.
  • Provided emotional support to offenders struggling with addiction or other personal issues.
  • Enforced sanctions against those who fail to meet established requirements or goals set forth by the court.
  • Created, organized and maintained files, case notes and electronic databases.
  • Monitored offenders' activities regarding fulfillment of court ordered requirements.
  • Referred offenders to appropriate community agencies to complete services in compliance with court orders.
  • Administered regular drug and alcohol tests and completed DNA indexing for felony offenders.
  • Answered phone calls concerning clients, handled complaints and responded to requests for information.
  • Assisted probationers with resolving housing, employment and social services problems.
  • Participated in probable cause and revocation hearings to stay informed of relevant legal processes.
  • Counseled adult felony offenders with legal, substance abuse, mental health, employment and personal problems.
  • Gathered social and legal data on each probationer and verified details.
  • Executed pre-sentence investigations.
  • Supervised adult offenders to monitor compliance with court ordered conditions.

Case Manager

TASC
Marion, IL
01.2023 - 09.2023
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Provided crisis intervention support for clients in emergency situations.
  • Conducted home visits to assess the safety of living environments for clients.
  • Collaborated with medical professionals to coordinate treatment plans for clients.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Compiled reports on cases and submitted them to supervisors as required.
  • Attended court hearings with client as needed.
  • Counseled clients on available resources within the community that could help meet their needs.
  • Provided referrals to appropriate health care providers or other community resources.
  • Monitored client progress through regular follow-up contacts.
  • Participated in interdisciplinary team meetings to discuss treatment options.
  • Educated clients about mental health conditions, medications and self-care techniques.
  • Supported family members by providing information on local support groups.
  • Coordinated transportation services for clients who lacked access to reliable transportation.
  • Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Maintained up-to-date case records with case activity status.
  • Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
  • Developed trusting relationships with social services, health care providers and governmental agencies.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.
  • Assisted individuals with eligibility for available benefits.
  • Adhered to ethical principles and standards to protect clients' confidential information.
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.

Certified Medical Assistant

Southern Illinois Healthcare Foundation
Carbondale, IL
09.2021 - 04.2023
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Completed basic physical assessments of clinic patients to provide optimal care.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Prepared specimens for laboratory testing and performed routine laboratory tests.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
  • Conducted diagnostic tests such as EKGs or ear lavage in accordance with established protocols.
  • Collected urine samples from patients for drug screens or pregnancy tests when necessary.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
  • Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
  • Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Documented notes during patient visits.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Administered medications under physician's supervision.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Changed dressings on wounds to prevent infection and check for healing.

Diagnostic Imaging Scheduling

Southern Illinois Healthcare Foundation
Carbondale, IL
05.2021 - 09.2021
  • Oversaw daily department operations, coordinated logistics and set schedules.
  • Implemented knowledge in diagnostic imaging processes to create new methods and techniques.
  • Reviewed and rejected images not meeting established standards.
  • Coordinated with other departments to ensure continuity of patient care services.
  • Ensured compliance with HIPAA regulations related to patient privacy rights.
  • Monitored wait times to ensure that patients were seen in a timely manner.
  • Coordinated with various departments to resolve conflicts between schedule requests.
  • Resolved any scheduling issues or discrepancies as they arose.
  • Facilitated communication between physicians, nurses, and administrative staff regarding patient scheduling matters.
  • Managed incoming calls from patients seeking appointments or requesting changes to existing ones.
  • Coordinated with insurance companies to verify coverage for scheduled procedures.
  • Advised patients on available options when their preferred appointment time was unavailable.
  • Maintained confidentiality of all protected health information related to patients' care.
  • Followed up with no-show appointments via phone call or email reminder.
  • Assisted in training new employees on scheduling operations and processes.
  • Maintained positive working relationship with fellow staff and management.
  • Handled incoming calls and directed callers to appropriate department or employee.

Certified Nurse's Assistant

Southern Illinois Healthcare Foundation
Carbondale, IL
11.2008 - 05.2021
  • Regulates and helps with everyday hygienic activities for patients
  • Help with procedures, physical therapy, and making sure that the safety and wellbeing of the patient is met within the scope of practice
  • Knowing policies and procedures
  • BLS certified to help with codes
  • Continuing education, remaining competent within your role
  • Vitals, including blood pressure, temperature, pulse, and SPO2
  • Charting, making sure that you keep accurate and timely reports on the patients
  • Telemetry Tech observing the entire hospitals patients that are on a heart monitor
  • Interpreting heart rhythms, as well as charting, and working alongside other medical staff to make them aware of what is going on with their patients to help prevent or stay on top of more severe medical problems
  • Announcing codes, as well as calling whoever was taking care of patient if there were something to happen to their patient prior to the code
  • Putting together charts, making, and taking calls
  • Charting, filing orders, as well as staying competent within the role
  • Diagnostic Imaging Scheduler making and taking calls to providers and patients while maintaining excellent customer service, prioritizing, ordering STAT as well as routine orders, filing, working with authorization department to help get patients the tests that they need
  • Faxing, naming, ordering, and filing providers orders as well as the occasional correction
  • Remaining competent with how to order testing, team work to make sure that as many people as we can call to schedule their imaging testing as possible is made., & dietary aid Helia healthcare of energy
  • Certified Nurse's Assistant maintain and assist patients maintain their daily hygiene, while looking out for their safety as well
  • Helping with physical therapy, feeding, wound care, as well as helping the nurse pass her meds
  • Turning patients that are bed bound, making sure that all patients remain dry, as well as comfortable
  • Charting, housekeeping, keeping track of supplies, laundry, and knowing how to work the security system
  • Dietary Aid preparing food for the general patient population while helping prepare food and drinks for patients with specialty diets by making sure that they are at the right consistency
  • Serving patients, cleaning, stocking, and tracking supplies.

Telemetry Technician

Southern Illinois Healthcare Foundation
Carbondale, IL
05.2013 - 01.2021
  • Analyzed cardiac rhythms and reported results to nursing staff or physicians.
  • Operated and maintained telemetry equipment with focus on safety and proper functionality.
  • Attached electrodes to monitor cardiac activity on each patient.
  • Supported department document improvement and assisted with implementation.
  • Monitored patients' blood pressure and heart rates before, during and after procedures.
  • Collaborated effectively with interdisciplinary teams to deliver quality patient care.
  • Maintained confidential records on patient treatments and diagnosis to alleviate possible data breaches.
  • Educated patients on cardiac conditions and treatments in easy-to-understand terminology.
  • Documented findings manually and with recording devices such as documenting update medical records.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.

Education

Graduate Certificate - Trauma And Resiliency Studies

Southeast Missouri State University
Cape Girardeau, MO
12-2023

Bachelor of Arts - Psychology

Southeast Missouri State University
Cape Girardeau, MO
05.2022

Associates degree - general studies

Shawnee community college
01.2019

certified nurse's assistant -

john a logan college
01.2009

High school diploma -

Johnston city high school
01.2008

Skills

  • Active Listener
  • Customer Service
  • Type 35 WPM
  • Leadership skills
  • Conflict Resolution
  • Adaptability
  • Willingness to learn
  • Creativity
  • Communication Skills
  • Teamwork
  • Critical Thinking
  • Decision Making
  • Interpersonal Skills
  • Dependability
  • HIPAA Compliance
  • Appointment Scheduling
  • Cleaning and Sanitizing
  • Clear Communication
  • Multitasking and Prioritization
  • Heavy Lifting
  • Direct Patient Care
  • Community Resources
  • Problem-Solving
  • Urinalysis testing
  • Field experience
  • Documentation
  • Case Management
  • Presentence investigations
  • File reviews
  • Research/due diligence

Timeline

Probation Officer

Williamson County Courthouse
09.2023 - Current

Case Manager

TASC
01.2023 - 09.2023

Certified Medical Assistant

Southern Illinois Healthcare Foundation
09.2021 - 04.2023

Diagnostic Imaging Scheduling

Southern Illinois Healthcare Foundation
05.2021 - 09.2021

Telemetry Technician

Southern Illinois Healthcare Foundation
05.2013 - 01.2021

Certified Nurse's Assistant

Southern Illinois Healthcare Foundation
11.2008 - 05.2021

Graduate Certificate - Trauma And Resiliency Studies

Southeast Missouri State University

Bachelor of Arts - Psychology

Southeast Missouri State University

Associates degree - general studies

Shawnee community college

certified nurse's assistant -

john a logan college

High school diploma -

Johnston city high school

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Elizabeth Griffith