Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Griffith

Lindsay,OK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level phlebotomist position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

26
26
years of professional experience

Work History

Crew Member

McDonald's Restaurant
04.2023 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Accurately operated cash register to process customer payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.

Cashier Team Lead

Walmart
10.2017 - 06.2023
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
  • Conducted regular audits of register funds, minimizing potential losses due to theft or error.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Ensured compliance with company policies regarding returns, exchanges, and check acceptance procedures.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Communicated with customers and team members to solve problems.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Received and processed customer payments.
  • Restocked and organized merchandise in front lanes.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Trained team members on cash register operation and cash handling.
  • Operated POS cash register and equipment to collect payments.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Monitored areas for security issues and safety hazards.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Home Health Aide

Healthcare Innovations
01.2006 - 01.2011
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Developed rapport to create safe and trusting environment for care.
  • Scheduled and coordinated medical appointments.

Special Education Aide

ANW Special Education Cooperative
Humboldt, KS
1998.08 - 2001.05
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supported classroom activities, tutoring, and reviewing work.
  • Supported student learning objectives through personalized and small group assistance.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Provided instructional support to students unable to attend regular classes.
  • Mentored and tutored individual students needing additional help.
  • Shared important information with students concerning upcoming assignments and tests.

Teacher

Lindsay Head Start
Lindsay, OK
08.1997 - 05.1998
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Developed and maintained courteous and effective working relationships.

Education

Certificate - Phlebotomy

Red River Technology Center
Duncan, OK
2023

Bachelor Of Science - Early Childhood Education

University of Science And Arts of Oklahoma
Chickasha, OK
08.1997

Skills

  • Beverage Preparation
  • Customer Engagement
  • Safe Food Handling
  • Cooking
  • Order Management
  • Customer Service
  • Food Preparation
  • Drive-Thru Operations
  • Housekeeping
  • State Regulations Knowledge
  • Taking Orders
  • Point-Of-Sale Transactions
  • Crew Leadership
  • Sales Expertise
  • Cleaning
  • Safety
  • Teamwork and Collaboration
  • Valid Driver's License
  • Point of Sale Operation
  • Telephone Etiquette
  • Cash Handling
  • Interactive Communication Skills
  • Verbal and Written Communication
  • Time Management
  • Diversity awareness
  • Public speaking
  • Resourcefulness
  • Initiative and self-motivation
  • Integrity and honesty
  • Self-discipline
  • Multitasking abilities
  • Active listening
  • Safety awareness
  • Effective communication
  • Payment Processing
  • Basic Math

Timeline

Crew Member

McDonald's Restaurant
04.2023 - Current

Cashier Team Lead

Walmart
10.2017 - 06.2023

Home Health Aide

Healthcare Innovations
01.2006 - 01.2011

Special Education Aide

ANW Special Education Cooperative
1998.08 - 2001.05

Teacher

Lindsay Head Start
08.1997 - 05.1998

Certificate - Phlebotomy

Red River Technology Center

Bachelor Of Science - Early Childhood Education

University of Science And Arts of Oklahoma

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Elizabeth Griffith