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Associate Principal Engineer

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Considered a national expert with over 30 years’ experience with Long-Term Services and Supports (LTSS), having unique knowledge in self-direction. Worked across disabilities populations including persons with behavioral health conditions. Proficient in developing new Medicaid Waivers and Demonstrations and assessing program operations in Home and Community-Based Services. Evaluate existing state programs to determine compliance and efficiency. Senior-level consultant with broad experience and readiness for high-impact advisory roles. Skilled in strategic planning, problem-solving, and effective communication. Strong focus on team collaboration and driving results, adaptable to changing needs. Known for reliability and building trust within teams and organizations.

Skilled Professional, seeking to obtain a WFH position to leverage and implement my knowledge, skills, and experience. Possesses 15+ years of experience in personal care, customer service, medical, and support-related roles. Skilled in communication, scheduling, time management, documentation, record keeping, customer support, conflict resolution, and quick adaptability. Expertise in office support and customer service. Ability to adapt to new tools, protocols, and processes quickly and effectively. Knowledge of office equipment operations, identification verification processes, and intake protocols.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Compassionate Personal Care Assistant dedicated to enhancing client safety and well-being through attentive support and care. Proficient in meal preparation, medication management, and maintaining a clean, sanitary environment while providing essential emotional support. Also a Certified Pet Stylist, expertise including grooming services such as bathing, haircuts, and nail trimming for dogs of all temperaments. Strong customer service skills encompassing appointment scheduling, payment processing, and effective communication in both phone and face-to-face interactions. Adept learner looking to further myself.

Accomplished CDL A OTR Truck Driver with Wild West Express, recognized for exceptional safe driving practices and vehicle inspection proficiency. Demonstrated ability to adapt to changing routes while ensuring timely deliveries, effectively communicating with dispatchers and clients. Committed to accident prevention and maintaining compliance with safety regulations.

Strong customer relations and problem-solving skills. Effective oral and written communication skills with the ability to multi-task. Ability to work without supervision. Thorough understanding of customer’s transaction requirements and ability to communicate effectively. Limited knowledge and use of Microsoft Office Suite (Word, Excel, PowerPoint), Internet Explorer. Quick to resolve problems. Takes the initiative in anticipating needs and providing excellent customer service. Key Skills: Listening/Clarifying, Trouble-Shooting, Communicating, Problem-Solving, and Follow-up. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Organized and dependable Environmental and Cultural Resources Specialist with six years of experience following Army regulations, state/local/federal laws and 1+ years of specialized experience in environmental and natural resource management. Healthcare professional with 5 years experience in both emergency and clinical setting.

Dedicated service professional, skilled in fostering empathetic care, and building positive relationships through effective communication. Proven track record in delivering personalized client support while efficiently multitasking and prioritizing well-being. Committed to creating a nurturing environment that enhances client experiences and satisfaction.

As an international student, I have effectively collaborated with numerous non-governmental organizations and companies as a dedicated volunteer, providing me with a distinct advantage in leadership, capacity building, and teamwork. I bring a wealth of knowledge in service delivery and demonstrated multitasking abilities to my role as a committed Customer Service professional. My focus is on fostering and sustaining professional relationships to enhance profitability and achieve tangible business results.

Dynamic office support specialist with extensive experience in administrative functions, office management, and team collaboration. Recognized for adaptability in fast-paced environments and a commitment to fostering a positive workplace culture. Proven ability to manage multiple tasks efficiently while supporting executive teams and ensuring seamless operations. Additionally, a dedicated laundry professional skilled in maintaining high cleanliness standards and garment care, contributing to service quality through effective time management and operational oversight.

Proven caregiver with extensive experience at Self Employed Services, delivering compassionate care and achieving significant improvements in patient quality of life. Expert in elderly care and emotional support, adept at managing time efficiently. Demonstrates strong ethics and relationship-building skills, enhancing patient satisfaction and well-being.

Elizabeth Grogg

Summary

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Work History

Part Time Personal Attendant

Volunteer

Part Time Pool Attendant/Lifeguard

School Counseling Intern

Part Time Personal Attendant

Education

Master's Degree - Social Work

Bachelor's Degree - Psychological Science

Skills

Timeline

School Counseling Intern

Part Time Pool Attendant/Lifeguard

Part Time Personal Attendant

Part Time Personal Attendant

Volunteer

Bachelor's Degree - Psychological Science

Master's Degree - Social Work

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