Elizabeth Guerrero
Los Angeles,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Gordan & Rees
06.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed invoicing and payment processing operations.
ASSISTANT MANAGER
PANDA EXPRESS
01.2016 - 01.2020
- I managed over a 24 people team through effectively planning out the schedule day in advance to coordinate with the sales forecast
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
RECEPTIONIST
GARCIA ECONOMY TRUCK SERVICE INC
07.2013 - 08.2013
- I volunteer there for a month for school work
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Education
Bachelor of Arts - Communication Studies
California State University - Bakersfield
Bakersfield, CA08.2023
AA - BEHAVIORAL SCIENCE
SANTA MONIC COLLEGE
2019
AA - COMMUNICATION STUDIES
SANTA MONICA COLLEGE
2018
HIGH SCHOOL DIPLOMA - undefined
WHITTIER HIGH SCHOOL
2013
Skills
- Management
- Employee Training
- Customer and Client Relations
- Critical Thinking
- Complex Problem-Solving
- Administrative Support
- Customer Service
- Excelled Communication Skills
- Approachable
- Quick Learner
- Bilingual
- Flexible
Timeline
Administrative Assistant
Gordan & Rees
06.2020 - Current
ASSISTANT MANAGER
PANDA EXPRESS
01.2016 - 01.2020
RECEPTIONIST
GARCIA ECONOMY TRUCK SERVICE INC
07.2013 - 08.2013
Bachelor of Arts - Communication Studies
California State University - Bakersfield
AA - BEHAVIORAL SCIENCE
SANTA MONIC COLLEGE
AA - COMMUNICATION STUDIES
SANTA MONICA COLLEGE
HIGH SCHOOL DIPLOMA - undefined
WHITTIER HIGH SCHOOL