ELIZABETH GUIDRY
Summary
Dedicated Office Assistant with twenty years of experience specializing in administrative duties, and customer service. Core competencies include communication and organizational skills, as well as time management. Experienced in working with people from different cultures and backgrounds. Presents a positive attitude and commitment to continuous learning and growth.
Overview
23
23
years of professional experience
Work History
Relocation Specialist
Caring Transitions
09.2024 - 11.2024
- Provided emotional support to clients during the relocation process, understanding the challenges they faced and offering practical solutions to ease their burden.
- Developed customized moving plans to cater to individual client needs, ensuring a smooth transition during relocation.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
Seasonal Sales Associate
Macy's
10.2023 - 12.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Personal Shopper
Shipt
08.2020 - 09.2022
- Received work assignments from an app based order system to complete orders.
- Tracked substitutions and informed customers of changes.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Maintained a 4.9 out of 5-star rating with over 1300 shopping trips completed.
Front Office Specialist
Retina Consultants
02.2018 - 03.2020
- Greeted and assisted patients and visitors at the reception desk.
- Determined amounts due and accepted payments.
- Managed multi-line phone system, answered customer questions, and scheduled appointments.
- Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
Administrative Assistant
Monogram Concierge
10.2017 - 02.2018
- Answered phones, managed mileage and expense reports, managed client files.
- Completed office errands such as bank deposits and shopping for supplies.
- Assisted coworkers and clients with special tasks on daily basis.
- Liaised between clients and vendors and maintained effective lines of communication.
Front Office Specialist
Plastic Surgery Associates
03.2016 - 03.2017
- Greeted, registered, and checked in patients.
- Scheduled appointments, sent and received referrals, inventoried office supplies, distributed mail, verified insurance.
- Prepared release of medical records, faxed information, and made phone calls to other providers and insurance companies.
Office Coordinator
AxelaCare-NPHC
07.2013 - 10.2015
- Received and managed all monthly invoices and employee expense reports.
- Purchased office supplies, inspected staff purchase orders and confirmed receipt of all items ordered.
- Coordinated staff meetings and company parties, updated policy and procedures manual, distributed mail.
- Greeted visitors, answered phones, organized records, managed petty cash and bank deposits.
Office Assistant
South Baldwin Pediatrics
10.2011 - 07.2013
- Greeted and assisted visitors, verified and entered insurance information, collected and posted co-pays.
- Answered multi-line phone system, scheduled and confirmed appointments, prepared weekly bank deposit.
- Prepared and released medical records, obtained and faxed referrals, performed medical billing, coding, and collections duties.
Office Assistant
Cardiology Associates
05.2007 - 10.2011
- Obtained and entered referrals, answered multi-line phone system, scheduled and verified appointments.
- Prepared patients' charts for appointments and sent medical records.
Store Associate
Department of Defense Commissary
01.2006 - 01.2007
- Cashier duties, checked accuracy of prices.
- Set up displays, maintained stock levels.
Registered Medical Assistant
First Physicians
04.2002 - 04.2005
- Patient intake, obtained vital signs, assisted with procedures and minor surgeries.
- Sterilized instruments, sent prescriptions to pharmacies.
Education
No Degree - General Studies
Faulkner State Community College
Fairhope, ALRegistered Medical Assistant -
Capps Medical Institute
Pensacola, FL04.2002
Skills
- Customer and Personal Service
- Office Coordination
- Administration and Management
- Telecommunications
- Active Listening
- Time Management
- Cultural Adaptability
- Client Relationship Building
- Multitasking
- Problem-solving abilities
Timeline
Relocation Specialist
Caring Transitions
09.2024 - 11.2024
Seasonal Sales Associate
Macy's
10.2023 - 12.2023
Personal Shopper
Shipt
08.2020 - 09.2022
Front Office Specialist
Retina Consultants
02.2018 - 03.2020
Administrative Assistant
Monogram Concierge
10.2017 - 02.2018
Front Office Specialist
Plastic Surgery Associates
03.2016 - 03.2017
Office Coordinator
AxelaCare-NPHC
07.2013 - 10.2015
Office Assistant
South Baldwin Pediatrics
10.2011 - 07.2013
Office Assistant
Cardiology Associates
05.2007 - 10.2011
Store Associate
Department of Defense Commissary
01.2006 - 01.2007
Registered Medical Assistant
First Physicians
04.2002 - 04.2005
No Degree - General Studies
Faulkner State Community College
Registered Medical Assistant -
Capps Medical Institute
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