Elizabeth Guynn
Mentor,USA
Overview
11
11
years of professional experience
Work History
Customer Success Manager
StatDDS
08.2022 - Current
- Resolved issues
- Assisted in managing multiple tasks simultaneously to support team objectives. Collaborated with colleagues to prioritize workload and meet deadlines. Contributed to project completion by maintaining organized schedules.
- Processed phone orders efficiently to ensure timely fulfillment.
- Assisted in managing email communications to support team collaboration. Coordinated responses to inquiries to enhance customer satisfaction. Organized email campaigns to promote company initiatives.
- Assisted customers in identifying and resolving issues effectively. Provided support to teams in addressing customer inquiries and concerns. Collaborated with colleagues to enhance customer satisfaction.
Consultant Trainer
Target
09.2018 - 08.2022
- As a Consultant, I work with guests daily to ensure a fulfilling experience.
- As one of the only team members in the Beauty section, I self-manage and advise guests and co-workers alike.
- I assist guests with their questions and needs, as well as lend a helping hand to other departments that are in need.
- This may be in the form of organization, stocking the shelves, fulfilling orders, and mitigating situations.
Crew Member
Mcdonalds
07.2015 - 07.2018
- As a crew member I worked in a fast paced environment, while juggling many tasks.
- Some of the duties I attended to included staying on top of orders, maintaining sanitary practices, and ensuring customer satisfaction through friendly customer service.
Education
Certificate of Welding Sufficiency - undefined
Lincoln Electric
Euclid, OH10.2015
High School Degree - undefined
Mentor High School
Mentor, OH07.2015
Skills
- Self-management
- Attention to detail
- Multitasking
- Consultations
- Time Management
- Technology savvy
- Interpersonal skills
- People-skills
Personal Information
Title: Customer Service
Awards
Employee of the Month, once a year, 3, Outstanding customer service, workmanship, and above and beyond expectations
Timeline
Customer Success Manager
StatDDS
08.2022 - Current
Consultant Trainer
Target
09.2018 - 08.2022
Crew Member
Mcdonalds
07.2015 - 07.2018
Certificate of Welding Sufficiency - undefined
Lincoln Electric
High School Degree - undefined
Mentor High School