Elizabeth Guynn
Mentor,USA
Overview
11
11
years of professional experience
Work History
Customer Success Manager
StatDDS
South Euclid, Ohio
08.2022 - Current
- Resolved issues
- Assisted in managing multiple tasks simultaneously to support team objectives. Collaborated with colleagues to prioritize workload and meet deadlines. Contributed to project completion by maintaining organized schedules.
- Processed phone orders efficiently to ensure timely fulfillment.
- Assisted in managing email communications to support team collaboration. Coordinated responses to inquiries to enhance customer satisfaction. Organized email campaigns to promote company initiatives.
- Assisted customers in identifying and resolving issues effectively. Provided support to teams in addressing customer inquiries and concerns. Collaborated with colleagues to enhance customer satisfaction.
Consultant Trainer
Target
Mentor, OH, USA
09.2018 - 08.2022
- As a Consultant, I work with guests daily to ensure a fulfilling experience.
- As one of the only team members in the Beauty section, I self-manage and advise guests and co-workers alike.
- I assist guests with their questions and needs, as well as lend a helping hand to other departments that are in need.
- This may be in the form of organization, stocking the shelves, fulfilling orders, and mitigating situations.
Crew Member
Mcdonalds
Mentor, OH, USA
07.2015 - 07.2018
- As a crew member I worked in a fast paced environment, while juggling many tasks.
- Some of the duties I attended to included staying on top of orders, maintaining sanitary practices, and ensuring customer satisfaction through friendly customer service.
Education
Certificate of Welding Sufficiency - undefined
Lincoln Electric
Euclid, OH10.2015
High School Degree - undefined
Mentor High School
Mentor, OH07.2015
Skills
- Self-management
- Attention to detail
- Multitasking
- Consultations
- Time Management
- Technology savvy
- Interpersonal skills
- People-skills
Personal Information
Title: Customer Service
Awards
Employee of the Month, once a year, 3, Outstanding customer service, workmanship, and above and beyond expectations
Timeline
Customer Success Manager
StatDDS
08.2022 - Current
Consultant Trainer
Target
09.2018 - 08.2022
Crew Member
Mcdonalds
07.2015 - 07.2018
Certificate of Welding Sufficiency - undefined
Lincoln Electric
High School Degree - undefined
Mentor High School